Customer Service Professional
Resume:
KATELYN VANCE
Experienced administrative and customer service professional looking to re-enter the workforce.
CONTACT
Inwood, WV 25428
*******.****.**@*****.***
PROFILE
I am a hardworking dependable employee. I complete all assigned tasks expediently and with precision. After spending five years caring for my child, I am looking to re-enter the workforce and find a position that allows me to utilize the skills I have gained in both my professional and non-professional roles and to grow and succeed.
SKILLS
Customer Service
Administration
Organization
Outlook
Scheduling
Interpersonal Communication
Microsoft Office
EXPERIENCE
Tonique’s Trilogy, Receptionist
Morgantown, WV
2016-2018
Handled incoming calls, provided information, and directed calls to the appropriate individual
Managed the appointments calendar, coordinated with clients, and ensured appointments were scheduled efficiently.
Provided a warm welcome, assisted with check-in procedures, and addressed any immediate needs or inquiries
Monitored the reception area, maintained cleanliness, organized paperwork, and addressed any issues that arose
Created a positive and efficient experience for both staff and visitors
Starbucks, Barista
2015-2016
Morgantown, WV
Expertly crafted a variety of beverages, ensuring high quality and consistent taste for customers
Maintained inventory and restocked supplies, ensuring smooth operations during busy periods
Diligently upheld store cleanliness standards, including sanitizing equipment and maintaining a tidy work area
Walt Disney Corporation, Disney College Program Character Performer
2014
Lake Buena Vista, FL
Portrayed beloved characters such as Mickey and Minnie, bringing joy and excitement to children and families
Maintained the integrity of the characters, embodying their personalities and mannerisms to create an authentic and immersive experience
EDUCATION
West Viriginia University
2014-2017
Non-Degree
Coursework completed in Accounting, Business Administration, Computer Applications and Communication Studies
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