Data Entry Administrative Assistant

ML

MICHELLE LILLY

***************@*****.*** 214-***-**** Spring, TX 77373

Summary

Over 5 years of experience as an Administrative Assistant, supporting executive and senior management. Proficient in

managing calendars, scheduling appointments, arranging travel, and preparing reports and presentations. Skilled in using

Microsoft office suite, Teams, Zoom, Outlook and various office and virtual productivity tools. Excellent communication

and interpersonal skills with a strong ability to work collaboratively with team members and stakeholders. Proactive and

resourceful with a can-do attitude; able to prioritize and manage multiple tasks in projects simultaneously. Strong

attention to detail and accuracy with a proven track record of delivering high-quality administrative support.

Skills

Travel Coordination Customer Relationship Management

Office Supply Management Shift Scheduling

Expert in Microsoft Office, Zoom and Teams and various Computer Skills

virtual tools, Five 9 Softphones Interpersonal Relations

Administration and Reporting Team Leadership

Ability to communicate at all levels of organizations Complex Problem Solving

Verbal and Written Communication Onboarding and Orientation

Staff Training Documentation and Reporting

Team Building Training and Development

Planning Events Recruitment and Hiring

Project Planning Human Resources Management processes and tools

Calm Under Pressure Customer Service

Negotiation and Conflict Resolution

Experience

GARDA WORLD @ FANNIE MAE Plano, Specialized in Administrative data reporting support and physical access

TX security management

Identity Badge Administrator Managed employee movement through out 11 Fannie Mae properties;

03/2018 - 07/2022 while mitigating access risks

Subject matter expert in communicating to all levels of the organization

Preparing and managing all emails correspondence, compiling, tracking,

and analyzing data for a wide variety of access options

Entering and tracking access clearances using SharePoint sites, Microsoft

Excel and various identity software

Working closely with Human Resource to manage new hires and the

offboarding of contractors and employees.

Provide administrative support to CEO and Senior management team,

managing calendars, scheduling appointments, and arranging travel

Prepared reports, presentations and other documents using Microsoft

Office Suites and Google Suites

Handle confidential and sensitive information with discretion and

professional

Coordinate and arrange meetings, conferences, and special event

TURNER BROADCASTING SYSTEM, Provided Administrative support to TNT Network producers. vendors,

WARNER Atlanta, GA editors and external clients

TNT & Digital Media Group Replenished office supplies, placing new orders for restocking to maintain

Administrator inventory.

05/2003 - 01/2011 Advanced computer skills, scheduling meetings; managing time and

attendance; providing written or oral explanations of organizational

policies

Coordinated the implementation of new office policies and systems

Provided management assistance on the operations of assigned quality

assurance processes and the interrelationships of such procedures

Order administrative supplies and equipment assuring purchases are made

through the appropriate channels.

Reviewed procurement requests for supplies and other items to ensure

justification according to security solutions team policy

Maintained an orderly supply room and distributes supplies to employees

and contractors.

Automated office operations by managing client correspondence and data

communications.

Used a wide variety of computer programs and software applications

05/2003 - 01/2011

Education and Training

KAPLAN UNIVERSITY NOW PURDUE GLOBAL UNIVERSITY Chicago, IL

Master Science in Management MSM) Organizational Design & Development

12/2014

STATE UNIVERSITY OF NEW YORK NEW PALTZ, NY

Bachelor of Arts (B.A in Broadcast Communications

06/1992

Claflin University Orangeburg, SC

Some College (No Degree) in Liberal Arts And General Studies

Accomplishments

Graduated with a Grade Point Average of 3.86

Relevant Coursework: Training and Development, Management Theories 1 and 11, Leadership 1 and 11,

Communication, Organizational Design, Financial Reporting

Extracurricular Activities: Order of Eastern Star/Active member - Social Committee leader, Volunteer to 10 community

service organization annually

Business Acumen, SWOT Analysis, Inventory management, Writing and documenting Standard Operating

Procedures, Microsoft Excel, communicating to all levels of the organization

Data and reporting analysis

Great Presentation and PowerPoint Skills, Willing to travel, Fully vaccinated

Facilitators for Results, Drivers license, CPR/AED

References

REFERENCES References available upon request

Additional Information

An Active " Order of Easter Star" member since 2018. A United Supreme Council of Texas in 3 houses. Grand Chapter:

Ladies of Divine Destiny of Dallas and local chapter of Divinelight #5 of Dallas, Texas.

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