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Customer Service Supply Chain

Location:
New Rochelle, NY, 10801
Posted:
November 08, 2023

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Resume:

JOSHUA PATRISSO

ad0x5w@r.postjobfree.com

917-***-****

OBJECTIVE

To expand my repertoire of experience—both professional and personal

EMPLOYMENT HISTORY

****-**** - ********* ***********/********* TO THE AMBASSADOR OF PRODUCT LINE ANNE MCFADDEN.

Responsible for forecasting, pricing, sorting sku’s of entire inventory for the ambassador,

Managed and shipped all incoming orders using NetSuite shipping program

Updated weekly tracking sheets and corresponded with Erno Lazlo warehouse

Helped optimize supply chain efficiency through data-driven strategies.

Provided exceptional customer service to brand ambassador’s clients, ensuring their needs were met.

Adjusted and kept up to date while transitioning through three work location changes

2013-2015 PERSONAL ASSISTANT AUTHOR/POET MARK J. RUDMAN

Light editing and proofreading, Planning, organizing, and managing events

Answering calls and handling queries, Conducting research on the internet

2010-2013 MARK INGRAM BRIDAL ATELIER – OPERATIONS COORDINATOR –NY, NY

Shipped, received, and packaged delicate wedding garments in accordance with strict timetables

Oversaw and maintained quality control standards

Coordinated showroom and display placement for various events

Tagged inventory and saw to proper location of set items.

Kept inventory for over four hundred gowns and stocked according to brand

2006-2009 THE UPS STORE – MANAGER – NYC, NY

Duties included packing and shipping various items worldwide, all while managing the efforts of entry-level employees

Human resources responsibilities included hiring, training, and terminating personnel

Responsible for ensuring all 400 mailbox holders were satisfied with the service

Oversaw and made decisions regarding billing, insurance, handling claims, and any lost items

Served as point-person for any customer service issues

Tasked with the overall upkeep of store and premises

1999-2005 CHILDREN’S AID SOCIETY – COUNSELOR – NYC, NY

Entrusted with the safety and well-being of disabled children

Responsible for feeding, bathing, and clothing children with varying physical and mental challenges

Managed medical logs

Served as liaison, informing parents of their children’s overall camp experience and any pertinent updates regarding their child’s development

EDUCATION-Environmental Studies, New York, NY: High school Diploma, John Jay College, New York, NY: Bachelor’s Degree.



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