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Scrum Master Change Management

Location:
Forney, TX
Posted:
November 08, 2023

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Resume:

Sodiq Liasu

Dallas, Texas ad0x4r@r.postjobfree.com 469-***-****

As a Scrum Master with 7yrs of experience, I have a proven track record of leading and coaching cross-functional teams to deliver high-quality products using Agile/Scrum methodologies. I am adept at facilitating Scrum ceremonies, including daily stand-ups, sprint planning, reviews, and retrospectives, as well as preparing teams for program events like PI Planning and Inspect & Adapt. With expertise in Agile tools such as JIRA, Azure DevOps, and Confluence, I ensure transparency and visibility across the project lifecycle, while mitigating risks and resolving impediments to drive team productivity. Additionally, I possess excellent stakeholder management skills, including vendor and third-party management, budget management, and change management, which have helped me lead successful project delivery. My exceptional communication, collaboration, and leadership skills have fostered a positive and productive environment within Agile teams.

EDUCATION

Lagos State University Lagos, Nigeria

Bachelor Of Technology, Computer Science June 2016

PROFESSIONAL EXPERIENCE

AMN Healthcare Coppell, TX

Scrum Master Nov 2021

Organizes and facilitates meetings and processes, including initiative planning, daily stand-up, Scrum of Scrums, reviews, retrospectives, sprint planning, demos and other SAFe ceremonies

Facilitates preparation and readiness for Train events by assisting the team in preparation activities including PI Planning, System Demos and Inspect & Adapt.

Prepares, coordinates and facilitates breakout sessions for impacted teams during quarterly PI Planning.

Responsible for coaching the team on adoption of SAFe/Agile core values, principles, and practices using applications such as Azure DevOps, JIRA, Confluence, Microsoft Teams to track project activities, backlog, sprint cycle and goal, project dashboard, timeline, risks, issues, impediments, bugs, velocity, and burndown chart.

Responsible for leading and coaching multiple cross functional teams and development teams to a higher scrum maturity.

Implemented change management processes when issues arose to keep project moving forward and adjust to shifted priorities.

Activities included OCM (Organizational Change Management), stakeholder management, and 3rd party vendor management of system's integration partner, budget management, and MDM/Data Lake integration.

Ensured chapter talent composition aligned with strategic business priorities including workforce planning vital to provide increased value and results for customers and the business.

Ensured prioritization alignment, resolve conflicts, and clear cross-team/ART-level impediments and risks so the train delivers commitments and realizes business value.

Assessed project risks and devised mitigation strategies to avoid potential roadblocks.

Planned and facilitated Agile Release Train (ART) Program Increment (PI) planning events, including the readiness/preparation activities in advance to ensure teams are ready for a planning session.

Managed and optimize the flow of value through the ART using various tools, such as Program Board, Kanban Boards, and score cards.

Mitigated regulatory risks by increasing guideline compliance through clarification of policies and procedures with other departments.

Managed simultaneously RFP processes for similar yet different telehealth products including clinical and technical requirements gathering, writing, gaining approvals, distribution, collection, scoring, product demonstrations and facilitating final decisions and budget approvals.

Participated in JAD sessions for requirement, feasibility, and risk analysis with various stakeholders, including designers, developers, QA, and management to identify critical and high-risk areas of the application.

Maintained Scrum team standard performance metrics to help drive efficiencies and optimize productivity for the team with rollup visibility to senior leadership.

Aetna Health Dallas, TX

Scrum Master May.2019 – Oct 2020

●Tracks progress of story development from various application teams and vendor partners

●Optimizes the flow of value through the Train using tools and other information radiators

●Calculates and communicates team metrics including velocity and sprint/release progress

●Acts as the team’s focal point with all impacted stakeholders needed to deliver on the work including vendor partners, application teams, QA, Architecture etc.

●Maintains process and initiative documentation

●Ensures teams are practicing core agile principles of collaboration, prioritization, team accountability and visibility

●Provides day to day leadership, management and coordination of all activities pertaining to initiative across any impacted teams

●Assisted in the transformation of the service delivery team into an Agile team by coaching on the importance of Scrum and scrum ceremonies.

●Worked with business stakeholders, project teams and other personnel to coordinate efforts of team members and contractors to deliver on implementation deadlines

●Involved in documentation of Test Plans and coordinated the User Acceptance Test (UAT) phase with the Business Users.

●Served as a Scrum Master of teams supporting large scale, complex, technical initiatives.

●Worked alongside Product Owners to refine and groomed the product backlog, forecast sprint iterations, and resolve team/stakeholder conflicts.

●Coached the Scrum Team in self-organization and cross-functionality.

●Anticipated and addressed potential or actual impediments to team delivery.

●Coached the Scrum Team to release Minimum Viable Product (MVP).

●Tracked progress through backlog tracking, burn down metrics, velocity.

●Worked with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization.

●Partnered with management, other Project Managers and Architects to develop achievable completion dates and prioritize/de-prioritize efforts.

BBVA Bank Plano, TX

Scrum master/Project Manager Jan. 2016 – May. 2019

●Interacted with the overall agile delivery lead, client stakeholders, product owners, business analysts, developers, and QA engineers daily to deliver functionality.

●Facilitated all scrum ceremonies, including daily scrums, sprint planning sessions, sprint reviews, and retrospectives.

●Protected the scrum teams from outside distractions, blockers, and maintain focus on completing product backlog items (PBI).

●Supported agile activities, including user story creation, acceptance criteria definition, product backlog grooming, and identifying key dependencies and risks.

●Collaborated with Agile Delivery Lead on the creation of the solution roadmap and providing timely status of deliverables related to roadmap execution.

●Recommended and implemented the use of agile metrics to provide feedback and monitor trends in productivity, quality, and predictability.

●Worked closely with the Finance / PMO organization to ensure the alignment of budgets, spend and forecasts.

●Handled Resource Utilization, Capacity Planning, and sizing estimations.

●Used reporting tools to monitor the progress of the portfolio delivery and ensure timely and effective communication of the status and assessment of risks/issues.

●Developed and maintained project performance metrics including the publishing of reports and corrective action summaries.

●Supported budget tracking and variance mitigation efforts for the Data and analytics portfolio.

●Created and managed project/program resource loading and budget; reconciled budget monthly and communicated risks to Leadership.

●Created a centralized dashboard on Azure DevOps to monitor and track product workload and assisted with product increment.

●Facilitated and planned for Go-live activities.

●Mapped/Tracked dependencies on Azure DevOps Program Board to ensure smooth deliverables.

●Used key Scrum metrics (burndown, velocity) to help deliver committed work.

●Gathered/reported all relevant Agile metrics such as burn down charts, Sprint Reports, Cumulative Flow Diagrams, Version Reports, Release Burndown, created vs. Resolved Issues Report, Time Tracking Report and User Workload Report and Team Velocity for improvement to be made.

●Managed interdependencies between agile teams by collaborating with other scrum masters to improve delivery of commitments made by the team.

CERTIFICATION

●Professional Scrum Master – International Scrum Institute

●Certified Scrum Master (CSM) – Scrum Alliance

●Certified SAFe® 5 Scrum Master - Scaled Agile, Inc.

●Project management professional (PMP) – Certified

●ITIL Version 4 – Certified

●Lean Six Sigma Green Belt

KEY STRENGTH

roject Development and Lifecycle (SDLC)

Systems Implementation

Clinical, Business and Technology alignment

Product Backlog Grooming

Contract Management

TestRail

Removing Impediments

Agile Methodology (SAFe, Scrum, Kanban and Scrum of Scrum)

Relationship Building

Material Requirement Planning (MRP)

TOOLS

●JIRA

●MS Azure DevOps

●Splunk

●Slack

●Salesforce

●SharePoint

●TFS

●Rally

●Version One

●Confluence

●MS Office

●ServiceNow

●Microsoft Project And Office – MS Visio

Reference will be provided upon Offer.



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