TIFFANY
MOORE
*******@*****.***
Oakland City, IN 47660
SUMMARY
Welcoming Admissions Coordinator with experience in guiding admissions. Adept at managing admissions processes and providing customers with information via conversations, follow-ups, personal facility tours and addressing concerns. Sound knowledge of terminology and insurance procedures.
SKILLS
Accounting Administration
Data Entry
Broker Relations
Discrepancies Resolution
Information Confidentiality
Analytical Thinking
Documentation and Reporting
Attention to Detail
Strong Work Ethic
EXPERIENCE
FINANCIAL AID PROGRAM ASSISTANT 11/2021 to Current
Oakland City University - Oakland City, IN
Kept families and students up to date on application status.
Coached students and families on appropriate financial aid plans and eligibility.
Maintained and updated financial databases.
Reviewed student applications before submission.
Generated various financial reports for supervisors and managers for review and forecasting.
Maintained customer financial information and files.
ADMINISTRATIVE ASSISTANT OFFICE OF STUDENT LIFE 05/2017 to 11/2021
Oakland City University - Oakland City, IN
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Scheduled appointments, meetings and events for management staff.
Developed administrative processes to achieve organizational objectives and improve office efficiency.
Composed correspondence, reports and meeting notes.
Tracked and submitted employee timesheets to prepare for payroll processing.
Created spreadsheets in Microsoft Excel for record-keeping and reporting.
ASSISTANT LIBRARY DIRECTOR 07/2013 to 05/2017
OCCTPL - Oakland City, IN
Implemented campaigns and promotions to help with developing goods and services.
Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Supported customers with locating and selecting materials.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Coordinated and oversaw summer reading lists and other programs.
Directed events such as public talks, book signings and monthly group meetings.
EDUCATION AND TRAINING
Le Cordon Bleu College of Culinary Art - Chicago, IL
Associate of Arts
Culinary Arts, 05/2006
University of Miami - Miami Florida
Associate of Arts
Personal And Culinary Services, 05/2003