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Human Resources Administrative Assistant

Location:
Bossier City, LA
Salary:
15.00
Posted:
November 08, 2023

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Resume:

OBJECTIVE

I have had a wealth of experience within the medical field, administrative, clerical as well as a clinical setting. I have worked numerous jobs due to being a military spouse. I have had the opportunity to work in different areas such as Activity Director, Administrative assistant, Human Resources Assistant, Receptionist, Hair Dresser, Security Officer, Dispatcher, Promotions coordinator and Bank Teller. I truly enjoy being around people and helping when possible. I was raised with an undying work ethic that I feel represents dependability and a willingness to work hard and go the extra mile. I believe that I have an excellent rapport with the public while pursuing integrity and honesty in all interactions. Confidentiality and compassion is a part of any business. I can multi-task, detailed oriented and I am able to deal with combative or angry people, as my medical field background leaves room for no error of judgment. I attempt to anticipate and access the needs of people by their actions and attitude. I feel you will find my skills and experience will be a key instrument in meeting company needs.

By combining hands on management experience with a broad-based knowledge of the health care, office experience and personal experience I have delivered positive results in areas including office management, provider relations, customer service, accounts and claims, billing and collections, human resources, administration, education and development. By training and supervising individuals and groups, creating and implementing systems and procedures, and following upon diverse projects and responsibilities shows my dedication. I have enhanced operations, improved customer relations and met company objectives. I am an effective team player with strong communication and interpersonal skills. Jobs below were performed since relocating from DeRidder to Bossier City. I haven’t had the opportunity to work in health care due to circumstances since I moved here. Information of health care jobs available upon request.

09/18-Present. Home Depot. Bossier City, La.

Cashier.

Acts as a cashier in the Home Depot Store working in the lumber, warehouse and Garden area as well as supporting the customers and assisting them in any findings that they may need to help them have the best experience possible. Engaging the customer to see what project they are making and make sure that they are purchasing every part of the project they need from the smallest to the largest things. My friendliness and concern for the customer has landed me on the Voice of the customers on our newsletters. Numerous Bravo awards along with 2 Homer awards.

02/12-12/13. Glenview Gardens. Bossier City, La

Activities Director.

As Activity Director I planned and implemented on going activity programs. These include both group and individual social activities, outings, spiritual programs, as well as creative, artistic activities. I encouraged resident’s participation in activities and supplied the needed necessary equipment. I also developed and maintained an activity department budget. I was responsible for coming up with new activities and fine-tuning current ones. I was responsible for planning events that get all residents involved, including some of their families, holiday parties and java talk. My activity calendar was scheduled by the month to include daily and weekly activities and some off-property outings to include trips to the different grocery stores, Post Office, Walmart, restaurant’s and the mall. I maintained a daily calendar board which include an hourly list of activities to include devotional times, breakfast, lunch and dinner as well as any activities planned.

05/12-11/12 Boyd Gaming, Sam’s Town. Shreveport, La.

Promotions Coordinator.

As a promotions coordinator my duties were to design and set up displays for ongoing events as well as new and upcoming events, ran drawings for promotion and executed it from beginning to end. Typed cost lists and recorded monthly inventory. Responsible for calling and setting up gifts and drop offs for lollipop stands from sponsors for certain events. Set up display posters as well as lollipops throughout the casino. Set up ticket booth for concerts given at Sam’s Town Ballrooms and attend in appropriate attire.

4/11-05/12. Harrah’s Louisiana Downs. Bossier, La.

Security Officer/Dispatcher. Night shift.

As Dispatcher I was responsible for monitoring and coordinating my security guards on a given shift to comply with all state regulations. Dispatched officers to assist guest with escorts to cars, assigned certain officers to assist the Slot Attendants with Jackpot verification, cash payouts, and payouts to VIP members making sure to keep compliance first at hand. I dispatched officers to assist in police escorts, and escorts of officers from main bank to payout site. Dispatched and assigned officers to escort vendor from vendor booth to main bank. As Security Officer I made sure verification of proper ID was carried out. Assisted Slot tech in opening and changing of books in machines, assisted in night drop from Kiosk machine to main bank.

03/12-11/12. Relocating to the Bossier City area from Deridder, Louisiana

Orthopedic Specialties of Louisiana, DeRidder LA

Medical Assistant.

Proficient in all aspects of clinical and administrative procedures. Ordering and stocking clinical supplies and worked using paperless system of all medical records. Typed correspondence using Microsoft Word. Assisted patients with medicine and health questions concerning their visit. I retrieved lab results, patient history and charted them accordingly. Obtained vitals, assisted doctor with repositioning of dislocated joints in the office. Performed cast application and removal along with suture and staple removal, I was responsible for scheduling surgeries and surgery clearances and application of TENS unit as well as patient instructions of usage.

08/08-11/08. FRANCIS FRASER, MD, Urologist, Leesville, LA 71459.

Office Manager.

Responsible for ensuring the office administrative and clinical functions run smoothly and efficiently daily. I’m proficient in Microsoft Office, Internet, faxing, multi-phone lines, Athena billing, accounts payable/receivable, Lotus, chart matrix and all aspects of office duties to include: Phlebotomy, laboratory and triage procedures; scheduling CT/MRI’s, training office staff, conducting performance evaluations, ensuring adherence to all local and federal laws regarding drugs, medical waste disposal and safety, ensure patient records are accurate and complete, and that patient confidentiality is strictly maintained, oversee the calibration and maintenance of equipment, supervise the selection and ordering of office supplies, ensure that correct hospital coding and hospital billing is used to designate proper diagnoses and procedures performed, established a drug representative list for a newly formed office, coordinated pre-certification of surgeries with hospital surgery staff, contacted patients with test results and prescription refills, provided patients with education material.

06/06-04/08. Warren Gremmel, MD.

PRN Medical Assistant.

Proficient in all aspects of clinical and administrative procedures, ordering and stocking clinical supplies. Accounts payable and receivable. Typed correspondence using

Microsoft Word obtained verification for patient referrals, insurance pre-certifications and prepared forms accordingly. Verification of insurances and collection of co-pay and verification of deductibles being met. Answered multi-line phones and assist patients with medicine and health questions, made routine appointments as well as referral appointments to other physicians. CPT Coding, entering charges and payments for service rendered.

08/07/02/08. RANDALL DUPLECHAIN, MD Family Practice, DeRidder, LA 70634.

Medical Assistant/Laboratory Tech, Temp.

Triage, phlebotomy, laboratory test to include mono test, flu test, pregnancy testing, urinalysis, Clinitek, CDL physicals, Lipid, HbgA1c, ALT/AST, Micro-albumin, sedimentation rate, PT/INR, blood glucose, finger stick, EKG, immunizations, removal of suture and staples, assisted in office procedure, pap smears, etc. proficient in Lab Corp. Administration in flu shots and injections and allergy shots. I contacted pharmacies for new and refilling of prescriptions and documentation in charts, called patients concerning test results and treatment plan. I obtained preauthorization for medical procedures, scheduled appointments and procedures for patients and assisted in office procedures.

03/06-08/07. SILENT TYPE . Englewood, NJ 07631.

Transcriptionist

Proficient in use of medical terminology for accuracy of medical reports, and assured promptness of reports transcribed in a timely manner. Transcription of admission reports, operative reports, discharge summaries, radiation treatment summaries and history and physicals. I am proficient in use of internet, e-mail, and various computer programs and software to include Microsoft, word and office.

9/04-03/06. BEAUREGARD MEMORIAL HOSPITAL. DeRidder, LA 70634

Transcriptionist.

Use of Dictaphone / Lanier Systems along with PATCOM for transcription of medical reports for various specialties. I have knowledge of medical terminology for accuracy of medical reports and letters. Assured promptness of reports and letters transcribed in a timely manner. Transitioned into the exact speech transcription and at that point I proofed all documents and transcription done by that system and made corrections.

03/03-9/04. STRON INTERNATIONAL. FT. Polk, Louisiana, 71459

Transcriptionist.

Use of CHCS system for transcription of medical reports for various specialties. Was trained have knowledge of medical terminology for accuracy of medical reports and letters. Assured promptness of reports and letters transcribed in a timely manner.

9/99-6/02. CPAC, Wuerzburg Germany, Radiology Department.

Medical Assistant/Transcriptionist.

I transcribed reports including x-ray, CT, IVP, MRI and letters. I then was trained to help in the radiology department with some of the procedures to include injections, screening and placement of patients for procedures, administered barium swallows. Answered phones and scheduled appointments.

08/97-07/99. NAF. Kitizigen, Germany.

Administrative Assistant.

Responsible for application processing, finding the best position for the client. Interviewing clients for placement into job categories. To apply reasonable qualifications to the jobs open and apply the correct applicants with the positions available and help to maintain a resume and fill out the correct forms. I helped in choosing the most qualified clients and sending out interview offers. I answered multi-line phones, assisted in customer relations, faxing of forms, proficient in email and Microsoft office.

FORMAL EDUCATION:

DEGREE: Associate of Applied Science/ Medical Assistant

Miller-Motte Business College, 1820 Business Park Drive, Clarksville, TN 37040.

Graduation: November 1996

GPA 3.94 Honors: Summa Cum Laude

DIPLOMA

Geneva’s Beauty College, Graduate 1985, Cosmetology License

Airline High School, Graduate, May

PROGRAMS: Microsoft Word, Limited Excel, Microsoft Works, Lanier, CHCS, CMS, Microsoft Office, ICD-9, CPT. Internet, fax, copying.

REFERENCES

Gabriel Digby

563 Burgin AV

Baton Rouge, La

(cell)1-337-***-****

(work)1-225-***-****

Natalie Leaver

2175 Stockwell Road

Bossier City, LA 71111

318-***-****

Linda Huffman

5012 Kenilworth Drive

Bossier City, LA 71112

318-***-****

Cell (318) 218 414



Contact this candidate