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Customer Service Data Entry

Location:
Houston, TX
Posted:
November 08, 2023

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Resume:

T A V A R I O U S R O B I N S O N

HOUSTON, TX ***73

CELL: 346-*-**-*-***

ad0x1b@r.postjobfree.com

OBJECTIVE

Seeking an opportunity within an organization where positive attitude and willingness to learn will enable me to earn an opportunity for growth and advancement. My goal is to obtain a long-term payroll position to where I can utilize my strengths in payroll systems, organizational skills, and ability to learn new SOP. EDUCATION

Houston Community College

Logistics

PROFESSIONAL EXPERIENCE

Kurary America Houston, TX May 2023-October 2023

Export Coordinator/Customer Service Representative

• Moderate level Excel

• Knowledge of inventory process and product management and some experience with distribution, detailed order entry and shipping

• Customer service skills, is organized, is able to, multitask, be people-oriented

• Great communication skills

communicate with all levels of colleagues and multiple departments within our company

• Export and accounting knowledge

• Prepare the shipment for current orders/pallets/shipment procedures

• Export bookings and general Freight forward knowledge

• Monitor, track, trace, and assist in managing export orders and keep key personnel informed of each order status

• Heavy data entry and transactional workload

• Track and trace export containers and monitors shipments BDP International Houston, TX March 2022-October 2022 Import Specialist (Entry Writer)

• Exxon account

• Individual to be a resource, responsible to coordinate export trafficking functions, data entry, and document distribution duties associated with customer export shipments through BDP

• Order Processing: Receive documents and initiate logging process, confirm data received is following all US Custom requirements, process all documents in accordance with requirements, coordinate cargo availability and arrange pickup and delivery, and finalize billing and distribute documents as required

• Shipment Status reporting:

• Review daily monitoring reports, ensure all measurements standards are met, and proactively report non- conformances

• Maintenance: Ensure all tables complete and current, assist in accounting issues, perform RFI/RFQ as required, and ensure all communications are prompt and content is accurate

• Prepare export declarations and related Bills of Lading in Ocean Exports

• Coordinate the outbound movement of international freight shipments

• Establish rates and services with third party carriers SBP

Supply and Logistic Coordinator Houston, TX May 2020-March 2021

• Respond to volunteer requests, questions, or general inquiries via email and phone in a timely fashion

• Coordinate all trip logistics for volunteers. This includes being the point of contact for multiple volunteer groups in any given week: both volunteers currently on site and those registering for weeks or months in advance.

• Accurately document all communications and logistics.

• Deliver orders (tools and materials) to construction sites via company vehicle.

• Assist with keeping a clean, safe, and organized warehouse.

• Prepare orders made by Project Managers by pulling tools and materials from the SHUR warehouse, or by picking them up from a local vendor

Vanguard Emergency Services Winchester, VA October 2017- Current Disaster Housing Inspectors

• Can verify ownership and occupancy of damaged homes

• Can record damages of the interior and exterior of damaged dwellings

• Can select viewed damages from a list of disaster related losses; and photograph damaged property

• Can supply at your own expense needed items such as

• Tools (standard tape measure, rolling tape measure, clip board, notecards)

• Safety clothing and/or equipment (safety Glasses, safety boots)

• You can schedule and organize your own appointments

• Your inspections will undergo Quality Control reviews Clover International, LLC Houston, TX February 2008-October 2017 Account Payable/Logistics Coordinator

• Get invoices from Vendors on time

• Checks/Wire Transfers close by the end of the month

• Good communication with Vendors to keep credit lines open

• Reconcile processed work by verifying entries and comparing system reports to balances

• Pay vendors by monitoring discount opportunities, verifying federal id numbers, scheduling, and preparing checks, resolving purchase order, contract, invoice, or payment discrepancies and documentation; insuring credit is received for outstanding memos, issuing stop-payments or purchase order amendments

• Verify vendor accounts by reconciling monthly statements. Enter new or update vendor names and data

• Pay employees by receiving and verifying expense reports for advances, preparing checks

• Pay invoices for Payroll for employees who works through contracting services

• Pay employees their mileage for company surveys for Home Goods

• Verify data for vacation/sick/PTO for completion of hours weekly

• Prepare shipment files for the domestic/international freight broker

• Answer any emails that have come in for either import or export shipments

• Send delivery orders to shipping lines and truckers so containers and less than container loads can be delivered

• Processes Purchase Orders for low volume and cost items to support the business needs

• Responsible for coordination and consolidation of all incoming cargos

• Assist accounts receivable with list of previous day workflow

• Following up with Customers to ensure satisfaction

• Handle shipping status inquiries, walk-in pickup orders, and other various shipping related tasks

• Complete Bill of Lading and schedule pickups

• Interface with specific issues, such as open order status, shipping dates, POD’s, invoice discrepancies, etc. COMPUTER SKILLS

MS Office PeopleSoft • Oracle Workday MS PowerPoint MS Excel MS PowerPoint ADP Outlook Lotus Notes Log Net NetSuite SAP



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