Data Entry Customer Service

Theresa D. Sylvester

ad0x0c@r.postjobfree.com 214-***-****

Knowledge, Skills, and Abilities

• Microsoft Office/Outlook Records Management Problem-solving Skills

• Sales Communication Skills Conflict Resolution Skills

• Data Entry Record Keeping Retrieval Business Strategy Experience

AmeriSave Mortgage Corporation Atlanta, GA

Client Support Special 08/2021 – 11/2023 remote (40 hrs. per week)

• Promotion given based on performance

• Maintain high call volume referring existing and potential homeowners to loan officers

• Provided exceptional customer service over the phone

• Established and maintain rapport with existing and potential homeowners

• Remain expert in understanding the needs, goals, and interests of existing and potential homeowners

• Knowledgeable in good faith sales tactics

Target Department Store Plano, TX

Guest Advocate (Cashier) 07/2020 – 02/2021 (20-25 hrs. per week)

• Perform cashier duties ensuring that all transactions are accurate

• Greet customers entering and leaving the store

• Acknowledged for providing consistently excellent customer service due to survey result

• Proficient in assisting other associates and reporting issues to management when necessary

• Designated as a trainer to new associates hired after only three weeks of starting position Hunter Delivery Service, LLC Plano, TX

Chief Executive Officer 01/2015 – 03/2018 (35 hrs. per week)

• Maintain compliance with trucking insurance, payroll, and office procedures

• Validated and verify new hires driving licenses and operating licenses

• Process medical card information for up-to-date compliance

• Follow all policies, regulations, and procedures within the Texas Department of Transportation guidelines to be in business.

Education

University of Phoenix 11/2007 – 6/2008

Oakland Community College 09/2002 – 03/2015

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