L A N G U A G E S K I L L S

MALAYALAM

ENGLISH

HINDI

TAMIL

+91-859*******

Thiruvananthapuram, Kerala

ad0x06@r.postjobfree.com

C O N T A C T

E D U C A T I O N

GOVT.HSS BHARATHANOOR,

KERALA,INDIA

2005-2007

HIGHER SECONDARY EDUCATION

GOVT.HSS BHARATHANOOR,

KERALA,INDIA

2005

SECONDARY EDUCATION

W O R K E X P E R I E N C E

Sales Executive with more than 10+ years of experience in the Retail domain is seeking a position in Customer Service/Office Management, while incorporating my

exceptional interpersonal and organizational skills, executing a wide variety of administrative duties. Sales Executive

APARNA V.R

P E R S O N A L D E T A I L S

DATE OF BIRTH : 28-05-1991

GENDER : FEMALE

NATIONALITY : INDIAN

MARITAL STATUS : MARRIED

PASSPORT NO : T8152671

LASHEEN JEWELLERY Co W.L.L,BAHRAIN 2023

Greeted the customers as they arrive at the store/ counter and asked them how they would like to be assisted. Provided the customers with information on prices and any associated discounts or deals.

Assisted the customers in making decisions to buy

jewellery pieces or sets and suggest alternatives and complementing.

Participated in regular product training sessions to stay updated on new collections and industry trends.

Contributed to inventory management by conducting stock checks, replenishing displays, and updating records. Prepare and submit billing to the customers.

Assist with administrative tasks as needed.

SALES EXECUTIVE

JASEENA GOLD PARK,KERALA,INDIA 2019-2022

Build and maintain relationships with key customers, identifying their needs and offering solutions.

Answered incoming calls, directed inquiries to appropriate departments, and provided information about store

products and services.

Handled customer inquiries, concerns, and complaints, promptly resolving issues to ensure customer satisfaction. Managed appointment scheduling and maintained the

store's calendar for consultations and events.

Collaborated with the sales team to ensure seamless coordination between reception and sales activities. Provide general information to visitors and clients, assist with administrative tasks, and support colleagues when needed.

RECEPTIONIST

THAJMAHAL FASHION JEWELLERY,INDIA 2015-2018

Assisted customers in selecting and purchasing jewelry items based on their preferences and budget.

Demonstrated exceptional product knowledge and

communicated the unique features and benefits of each item.

Lead customers through the buying process by boxing, wrapping and bagging their purchases.

Collaborated with the store manager to achieve sales targets and meet performance goals.

Provided personalized consultations to customers,

offering expert advice on jewelry selection,

customization, and care.

Collaborated with the design and marketing teams to create compelling product displays and marketing

materials.

SALES EXECUTIVE

BHIMA JEWELLERY,KERALA,INDIA 2011-2014

Provided pricing information according to weight (in cases of gold and silver jewelry) and processed cash and credit card transactions.

Educated the customers about warranties and guarantees of sold pieces and ensure that all documentation is included with the bagged product.

Built and maintained a loyal client base through

exceptional customer service and personalized product recommendations.

Implemented effective follow-up strategies to nurture client relationships and drive repeat business.

Sent out thank you notes to customers and kept them in the loop regarding new arrivals.

SALES EXECUTIVE

C E R T I F I C A T E S

2D ANIMATION

DATA ENTRY

MS OFFICE

E X P E R T S K I L L S

QUICK LEARNER

ABILITY TO WORK AS TEAM OR

INDEPENDENTLY

ABILITY TO WORK IN RAPIDLY

CHANGING ENVIRONMENTS

EXCEPTIONAL CUSTOMER SERVICE

AND RELATIONSHIP-BUILDING

ABILITIES

Contact this candidate