Laura Deppen

Nursing Executive

ad0wys@r.postjobfree.com • 661-***-****

LinkedIn • Waco, TX 76712

Dynamic and results-driven healthcare professional with extensive experience in leading and optimizing healthcare teams, coordinating patient care within hospice and home health settings, and cultivating strong relationships between healthcare providers and patients.

Demonstrated history of implementing innovative strategies to improve patient care and drive operational efficiency. Track record of assessing, planning, implementing, and evaluating nursing care, with a strong focus on delivering compassionate and safe end-of-life care. Proven ability to develop and maintain collaborative relationships with staff, stakeholders, and patients. Skilled in analyzing data and making evidence-based decisions for optimal patient outcomes. Adept at execting robust care initiatives, improving patient care outcomes, and fostering a culture of continuous improvement. Proficient in navigating complex medical systems, facilitating seamless transitions of care, and ensuring highest quality of patient services.

Areas of Expertise

Coordinating & managing patient care

Compassionate end-of-life care

Patient Assessment & Care Planning

Patient Advocacy & Insurance Verification

Community outreach programs

Cross-Functional Collaboration

Hospital & Healthcare Facility Navigation

Electronic Health Records (EHR)

Team Building & Leadership

Career Experience

Dignity Health, Marian Regional Medical Center Santa Maria, California 2021 – Present

Clinical Liaison Home Health, Hospice, Home Infusion & Palliative Care

Orchestrate seamless transitions of patient care from hospital to home, ensuring optimal post-acute care services alignment within Dignity Health network while acting as pivotal link between patients, physicians, hospital staff, and internal entities. Ensure compliance with highest standards of documentation while managing and documenting medical records in hospital, home health, and hospice electronic medical records (EMR). Craft concise patient medical histories to substantiate hospice diagnoses and support Medical Director in creating Certification of Terminal Illness by conducting thorough medical record reviews.

Optimized end-of-life care decisions by assessing patient suitability for hospice care and determining fitting level of care required.

Evaluated appropriateness of post-acute care services and delivered invaluable consultations and patient assessments while overseeing incoming community-based referrals.

Enhanced understanding of care options and philosophies by delivering comprehensive information on home health, hospice, and home infusion services through consultation with patients and families.

Addressed insurance-related issues and informed patients and families about potential copays by leading the identification of insurance coverage and facilitating communication between hospice, home care, and home infusion departments.

Enabled timely access to necessary equipment by overseeing assessment of durable medical equipment (DME) requirements for patients and coordinating with DME vendors.

Increased awareness and access to essential healthcare options and support systems by guiding hospital staff, physicians, and patients on hospice, home health, and home infusion services, as well as local community resources.

Dignity Health Hospice, Santa Maria, California 2016 – 2021

Director of Nursing

Directed and optimized budgetary allocations, managed nursing team, and provided clinical leadership, contributing to agency's growth and profitability. Oversaw multiple departments within Dignity Health Hospice, including clinical supervisors, all nursing staff, home health aides, medical social workers, spiritual counselors, Bereavement Department, Intake Department, music therapist, Volunteer Department (non-clinical supervisor and volunteers), ensuring seamless coordination and collaboration. Maintained 24/7 on-call support system for staff and providers, guaranteeing immediate assistance and enhancing overall operational efficiency.

Delivered highly efficient and effective healthcare service by spearheading overall clinical operations of the hospice care agency.

Fostered multidisciplinary approach to patient care and decision-making by contributing to Hospice Interdisciplinary Team (IDT) meetings and Community-Based Palliative Care IDTs,

Increased revenue and improved patient care by ensuring highest quality compliance and maximizing insurance payments through rigorous nursing documentation reviews.

Wilshire Health & Community Services, San Luis Obispo, California 2012 – 2016

RN Liaison, Home Health & Hospice

Facilitated efficient and appropriate care pathways by evaluating patients for eligibility for Home Health or Hospice Services within facilities. Cultivated strong patient-facility staff relationships by improving quality of care delivered to patients. Verified insurance coverage for post-acute care services, guaranteeing financial support for patients' care needs. Consulted with patients and families regarding hospice, palliative services, and home health. Assessed and addressed patients' durable medical equipment (DME) requirements, coordinating procurement of necessary equipment through trusted vendors.

Expanded access to healthcare services and resources by engaging in community outreach programs.

Ensured higher standard of care and support by championing needs of patients and families and connecting them with available supportive resources.

Secured orders, supported admissions/intake, and developed customized care plans, including infusion therapy as needed by collaborating with physicians, case management/care coordinators, and social services.

Clinical Supervisor

Oversaw and managed diverse teams, including nurses, aides, social workers, spiritual counselors, hospice musicians, and dietitians, ensuring seamless coordination and collaboration.

Organized and led IDT meetings in strict adherence to mandated guidelines, promoting effective interdisciplinary teamwork and enhancing quality of patient care.

Intake Admission/Liaison Registered Nurse

Administered and streamlined patient referral process to access Hospice services as the Intake/Liaison Nurse, optimizing patient care pathways.

Crafted comprehensive care plans and ensured tailored and effective healthcare delivery by conducting thorough patient assessments in collaboration with interdisciplinary teams and physicians.

Hospice Inpatient Unit Registered Nurse

Implemented philosophy and objectives of Hospice Inpatient Unit, guaranteeing delivery of comprehensive nursing care to assigned patients.

Ensured consistent, safe, and compassionate provision of End-of-life care, aligning with preferences and wishes of both patients and families.

Hospice Case Manager

Orchestrated patient care as Hospice Nurse Case Manager, employing nursing process involving assessment, planning, interventions, implementation, and evaluation to ensure comprehensive and personalized care.

Demonstrated effective communication with patients, significant relatives, and interdisciplinary team members, maintaining highest standards of professional nursing and clinical competence.

Additional Experience

Registered Nurse Case Manager, HealthSouth of Bakersfield – Acute Care & Rehabilitation Hospital

Nurse Supervisor/Charge Nurse, HealthSouth of Bakersfield – Acute Care & Rehabilitation Hospital

Registered Nurse – Medical Surgical Acute Care, HealthSouth of Bakersfield – Acute Care & Rehabilitation Hospital

Prior experience is available upon request

Education

Master of Science in Nursing – Completed Various Cadet Hours

University of Texas, Arlington, Texas

Associate of Science in Nursing – President of Nursing Class

Associate of Science in Human Biology

Bakersfield College, Bakersfield, California

Licenses & Certifications

Current Registered Nurse License Compact/Multiple State #1113297

Current Registered Nursing License California #776174

BLS/CPR

FIM Certification

Neuro-INFRAH Certification for Stroke and Brain Injury

Medicare Accounting Certificate

Central Line Techniques

Phlebotomy

Arterial Puncture Techniques

Technical Proficiencies

Cerner Home Care Home Base NetSmart/previously Allscripts MS Office (Excel, PowerPoint)

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