Vice President Customer Service
Resume:
Ashlie Ramirez
PROFESSIONAL SUMMARY
Administered delinquent account collections procedures & notary for over 6 years, Responsible for maintaining all financial statements along with auditor’s. Ability to work and thrive in a fast paced environment. EXPERIENCE
Autonote LLC, North Richland Hills Tx —Team Lead
March 2019- December 2022
HIPAA Compliance, FDCPA, New employee training,Clear communication auto loans collections with the system Auto Star/IDMS,Skip work on high delinquent arrangements/payments,Credit Card lending,Debt repayment, Gps system Auto Star/ Gold Star, Bankruptcy loans with communication with vice president and company lawyer along with assisting with lawsuit by emails. Recons,Repos,Debt station in person, Communication with towing agents & police officer with customer resolution,Collateral protection insurance (CPI)with american risk services,Third party insurance verification,filing claims checks with auto loan correct forms,Impounds coordinator recovery,Titles registration,Rebuilt title, Salvage title, Filing,Corporate HR admin -bookkeeping, portal pay schedule- explain to employees health benefits insurance by guiding to best choice on vision-life-dental, on broadening staffing hiring In & Out Customs 1st Place Auto, North Richland Hills Tx — Assistant Manager
March 2018- December 2022
Administrative,Executive assistant,conflict resolution skills with customers & employees over the phone or/and in person. Account executive,Customer service,Appointment setter,Bookkeeping,Repair documents amounts,Invoices,Explaining to customer warranty,Updated the company's vehicle temporarily insurance and vehicle registered with txDMV. Upkeep with tracking rental transportation for employees and customers.
CONTACT
ad0wyr@r.postjobfree.com
EDUCATION
2004 Quanah High School
2005 NCTC Gainesville TX
Campus/North Central Texas
College
SKILLS
Ethics,Preparing
Records,Team Leadership,
Work Experience,Customer
Relationship
Management,Communication
Skills,Computer
Proficiency,Problem solving
abilities.
COMPUTER SKILLS
Outlook,Firefox,Word,Excel,
Word,PowerPoint,
Windows,Vistas,(55 WPM)
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