TIFFANY CLEMENT

**** *** ** *** *******, AL *****

334-***-****

ad0wxf@r.postjobfree.com

Highly motivated professional with sixteen years of entrepreneurial and management experience. Professional and approachable with proven customer service skills and desire to excel. Comfortable working independently and as collaborative team member. Applies business experience and exercises decisive judgment to meet and exceed organizational goals.

Customer Service

Sales Oversight

Employee Training

Task Delegation

Consulting

Driven and Determined

Attention to Detail

Training and Development

Customer Relations

01/2022 to Current

SWEET HAVEN SHOP

Smiths Station, AL

Boutique Owner

Cultivated loyal customer base by providing excellent customer service. Hired and trained staff to run boutique store.

Established relationships with vendors to source exclusive products and negotiate favorable terms of purchase. Oversaw daily operations of the boutique, including staffing, customer service, financials, and marketing initiatives.

Engaged customers through social media networks to promote new products and special offers. Organized monthly meetings with staff members to discuss performance targets and any issues that may arise. Reviewed customer feedback surveys regularly in order to improve services provided by the boutique. Updated website content on a regular basis with new arrivals, promotions, or upcoming events at the store. Conferred with customers to understand needs and finalize purchase orders. Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Formed and sustained strategic relationships with clients. 07/2008 to 12/2021

TIFFANY'S HAIR SALON

Phenix City, AL

Master Cosmetologist/Hair Salon Owner

Managed daily operations of the salon, including scheduling appointments, maintaining records, and ordering supplies.

Performed hairstyling services such as coloring, cutting, shampooing, conditioning and styling hair. Provided customer service and addressed customer complaints in a timely manner. Implemented quality assurance measures to ensure high levels of customer satisfaction. Pursued continuing education and training to stay up to date with new trends and techniques. Drove impeccable customer service and inspired team members to cultivate loyal business relationships with clientele.

COSMETOLOGY 2007

Rivertown School of Beauty, Barber, Skin Care, And Nails, Columbus, GA GED

Columbus State University, Columbus, GA

SUMMARY

SKILLS

EXPERIENCE

EDUCATION AND TRAINING

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