Post Job Free

Resume

Sign in

Human Resource Customer Service

Location:
Chicago, IL
Salary:
90000
Posted:
November 07, 2023

Contact this candidate

Resume:

.

CONTACT

Rantoul, IL *****

217-***-****

ad0wx6@r.postjobfree.com

m

SKILLS

• Employee Scheduling

• Request for Proposal

• Business Administration

• Sales Orientation

• Organizational Analysis

• Strategic Planning

• Vendor Management

• Staff Management

• Business Planning

• Policies and Procedures

• Asset Protection

• District Growth Management

• Leadership Skills

CERTIFICATIONS

• Serve Safe Manager

• Basset Alcohol

AFFILIATIONS

• Member of Illinois Foster Parent

Association

LICENSE

• Cosmetology

• FOID Card

• Conceal to Carry

EDUCATION

Master of Science science/Management

/Human Resource

Strong District leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

WORK HISTORY

February 2019 - Current

District Manager Lacey's Place Gaming LLC, Southern IL.

• Meet monthly NTI goals

• Supervised 11 locations to enforce high-quality standards of operation.

• Achieves desired results through effective leadership and appropriate influence while adhering to established policies and procedures

• Determine methods and course of action to achieve organizational goals through effective planning and efficient performance

• Adaptable to different cultures while effectively providing strong cultural standards

• Assessed ordering needs by being proactive in containing shrinkage control

• Coordinated with other district managers to actualize performance improvement strategies.

• Met deadlines by proactively managing individual and team tasks and streamlining processes.

• Grew YOY sales 20% by consistently meeting and exceeding quotas.

• Exceeded sales targets with well-developed sales strategy and empowering team coaching.

• Optimized in-store merchandising and monitored inventory availability to increase sales.

• Established team priorities, maintained schedules and monitored performance.

• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement. June 2010 - December 2018

District Leader Regis Corporation, Southern IL.

• Ensure that all sales targets for the area are achieved by having strong budgets, and control of inventory

• Trained new employees on proper protocols and customer service standards.

• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

• Trained and guided team members to maintain high productivity and performance metrics.

• Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results. FRANCES WILLIAMS

Kaplan University, Chicago, IL

GPA: 3.22

• Forecasted sales and established processes to achieve sales objectives and related metrics.

• Drove sales for 10 stores in district, generating over $25 million in annual volume as a District.

• Visited every district location on regular schedule while also conducting surprise inspections for quality and cleanliness.

• Reviewed financial documentation, reports and forecasts to make accurate and proactive operations decisions.

• Built and led cohesive, high-performance teams focused on maximizing quality, service and revenue.

• Oversaw development of managers and sales strategies to maximize profits.

.



Contact this candidate