Customer Service Sales Associate
Resume:
JENNY
BAKER
**********@*****.***
Lexington, SC 29072
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. PROFESSIONAL SUMMARY
FCI Tallahassee - GED Tutor/Education Clerk
Tallahassee, FL • 09/2018 - 05/2023
Raven Clothing Store - Owner/Operator
Columbia, SC • 04/2010 - 07/2016
Time Warp - Owner/Operator
West Columbia, SC • 01/2008 - 07/2016
WORK HISTORY
Participated in professional development activities to improve tutorial skills and grow cultural competence and reflection skills.
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Participated in training classes to improve tutoring practices and learn new tutoring techniques.
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Implemented listening and questioning strategies to diagnose student needs and monitor progress.
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Developed student-specific tutoring plans in concert with teachers, parents, and administrators.
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• Managed day-to-day business operations.
Trained and motivated employees to perform daily business functions.
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Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
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Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
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Created and monitored promotional approaches to increase sales and profit levels.
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• Reconciled daily sales, returns and financial reports in QuickBooks. Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
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Maintained up-to-date administrative records to monitor operational conditions.
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• Managed day-to-day business operations.
Trained and motivated employees to perform daily business functions.
•
Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
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• Created and monitored promotional approaches to increase sales SKILLS
• Register Operations
• Customer Billing
• Customer Accounts Management
• Retail Sales
• Product Promotion
• Customer Assistance
• Retail Store Operations
• Cash Handling
• Sales Strategies
• Sales Management
Stratford Career Institute
09/2022
Drug & Alcohol Treatment
Specialist
Airport High School
West Columbia, SC • 05/1991
High School Diploma
EDUCATION
MedSource - Medical Billing Specialist
West Columbia, SC • 08/2001 - 04/2008
and profit levels.
• Reconciled daily sales, returns and financial reports in QuickBooks. Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
•
Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
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Examined patients' insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable.
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• Posted and adjusted payments from insurance companies.
• Located errors and promptly refiled rejected claims.
• Precisely evaluated and verified benefits and eligibility.
• Identified and resolved patient billing and payment issues. Communicated effectively and extensively with other departments to resolve claims issues.
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Precisely completed appropriate claims paperwork, documentation and system entry.
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