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Customer Service Sales Associate

Location:
Lexington, SC
Posted:
November 07, 2023

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Resume:

JENNY

BAKER

ad0wvg@r.postjobfree.com

803-***-****

Lexington, SC 29072

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. PROFESSIONAL SUMMARY

FCI Tallahassee - GED Tutor/Education Clerk

Tallahassee, FL • 09/2018 - 05/2023

Raven Clothing Store - Owner/Operator

Columbia, SC • 04/2010 - 07/2016

Time Warp - Owner/Operator

West Columbia, SC • 01/2008 - 07/2016

WORK HISTORY

Participated in professional development activities to improve tutorial skills and grow cultural competence and reflection skills.

Participated in training classes to improve tutoring practices and learn new tutoring techniques.

Implemented listening and questioning strategies to diagnose student needs and monitor progress.

Developed student-specific tutoring plans in concert with teachers, parents, and administrators.

• Managed day-to-day business operations.

Trained and motivated employees to perform daily business functions.

Enhanced operational efficiency and productivity by managing budgets, accounts and costs.

Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

Created and monitored promotional approaches to increase sales and profit levels.

• Reconciled daily sales, returns and financial reports in QuickBooks. Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.

Maintained up-to-date administrative records to monitor operational conditions.

• Managed day-to-day business operations.

Trained and motivated employees to perform daily business functions.

Enhanced operational efficiency and productivity by managing budgets, accounts and costs.

• Created and monitored promotional approaches to increase sales SKILLS

• Register Operations

• Customer Billing

• Customer Accounts Management

• Retail Sales

• Product Promotion

• Customer Assistance

• Retail Store Operations

• Cash Handling

• Sales Strategies

• Sales Management

Stratford Career Institute

09/2022

Drug & Alcohol Treatment

Specialist

Airport High School

West Columbia, SC • 05/1991

High School Diploma

EDUCATION

MedSource - Medical Billing Specialist

West Columbia, SC • 08/2001 - 04/2008

and profit levels.

• Reconciled daily sales, returns and financial reports in QuickBooks. Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.

Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

Examined patients' insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable.

• Posted and adjusted payments from insurance companies.

• Located errors and promptly refiled rejected claims.

• Precisely evaluated and verified benefits and eligibility.

• Identified and resolved patient billing and payment issues. Communicated effectively and extensively with other departments to resolve claims issues.

Precisely completed appropriate claims paperwork, documentation and system entry.



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