CURRICULUM VITAE OF SHADRACK “DAMIAN” NAIDOO

PERSONAL INFORMATION

Nationality : South African

ID Number : 860**********

Drivers License : C1 - Code 10

Car Available For Work : Yes

Gender : Male

Race : Indian

Marital Status : Married

Dependants : 1

Home Language : English

QUALIFICATIONS

SECONDARY EDUCATION

INSTITUTION : Clairwood Secondary School

HIGHEST GRADE PASSED : Grade 12

YEAR COMPLETED : 2002

SUBJECTS : English, Afrikaans, Engineering Science Industrial Electronics, Maths, Refrigeration

INSTITUTION : IT Academy

COURSE : Software Developer

YEAR COMPLETED : Current

SUBJECTS: Microsoft Certified Solutions Associate (MCSA): Web Applications, MCSA SQL Server 2016, Microsoft Certified Solutions Associate (MCSA): Universal Windows Platforms, JAVA SE 11, Microsoft Azure DevOps Expert, Microsoft certified solutions developer (MCSD): APP Builder, Python, AWS Developer, BH0-010 ISTQB BCS

INSTITUTION : Pink Elephant

COURSE : ITIL Foundation, SDM, DevOps (Attended), FitSM (Attended)

YEAR COMPLETED : 2021 / 2022 / 2023

INSTITUTION : Amazon Web Services

COURSE : AWS Cloud Practitioner Essentials

YEAR COMPLETED : 2023

INSTITUTION : Fortinet

COURSE : NSE1 NSE2 Fortinet Certified Fundamentals

YEAR COMPLETED : 2023

IT SKILLS & EXPERIENCE:

A+ & N+ Microsoft Server Microsoft Office VOIP

Networking experience: LAN, Wi-Fi, Static IP and DHCP configuration

Server Installation and Maintenance Web Development, SQL, Mondo DB, Python.

WORK HISTORY

1. COMPANY : Pink Elephant

POSITION HELD : Senior Service Desk Analyst / Technical Team Leader

PERIOD OF EMPLOYMENT : Current

REASON FOR LEAVING : Seeking Growth

DUTIES Problem resolution on all finance tickets Overseeing all technical script related issues from a service desk level. Liaison between devs and service desk techs

2. COMPANY : Planet Fitness

POSITION HELD : Level 2 Administrator / Web Development

PERIOD OF EMPLOYMENT : 2019 to 2021

REASON FOR LEAVING : Head Hunted

DUTIES Problem resolution on all hardware repairs for PC’s, All in One, Laptops, printers & servers. Branch visits and maintenance. Maintaining user PC Problem resolution on all user PC’s on software & hardware. Creating Email accounts for new employees and password locations Loading of software. Setup and configure new Web Server, re-designed website, maintenance and upkeep on Web server

3. COMPANY : Nashua Central

POSITION HELD : IS Administrator

PERIOD OF EMPLOYMENT : August 2015 to 2018

REASON FOR LEAVING : Seeking growth opportunity

DUTIES Maintaining user PC Problem resolution on all user PC’s on software & hardware Creating Active Directory and Microsoft Exchange accounts for new employees and password locations Loading of software Maintenance updates for Pastel, AS400, Inform and Back up Servers Implementation on ISO 9000, 20000, 27000 and 22301 standards Building PC’s for new users across all platforms – onsite installations Overseeing all satellites branches Data recovery, Live systems upgrades Configuration and maintaining of both LAN and Wi-Fi network Location of IP ranges & static addresses Security implementation Ordering new parts and liaising with suppliers End user support, Security + (creating sequel rules, end user access) Hardware repairs for PC’s, All in One, Laptops, printers & servers

4. COMPANY : Thrifty Car Rental

POSITION HELD : IT Administrator

PERIOD OF EMPLOYMENT : August 2013 to August 2015

REASON FOR LEAVING : Seeking growth opportunity

REFERENCES CONFIDENTIAL

REFERENCES:

Company’s name : Pink Elephant

Referee : Sharl Venter

Position held : Senior Service Desk Analyst

Contact Number : +27-61-508-****

Company’s name : Planet Fitness

Referee : Sharl Venter

Position held : Level 2 Administrator

Contact Number : +27-61-508-****

Company’s name : Nashua Central

Referee : Greg Kleinhans

Position held : IT Administrator

Contact Number : +27-11-777-**** ext 0050 +27-83-626-****

Company’s name : Thrifty Car Rental

Referee : Stoffel Bester

Position held : IT Administrator

Contact Number : +27 83 458 143

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