Customer Service Representative

IS

IBRAHEEM SULIYAT ABISOLA

Customer Service Representative

ad0wus@r.postjobfree.com Osogbo, Osun State

SUMMARY

Highly motivated and Possess excellent communication and problem-solving skills, as well as a positive and engaging personality. Seeking a role where I can use my skills to provide exceptional service and contribute to the growth of the company.

EXPERIENCE

EDUCATION

Bachelor of Insurance and Risk

Management

08/2018 - 08/2023

Ekiti State University, Ado-Ekiti, Ekiti State Ado-Ekiti, Nigeria STRENGTHS

Customer Focused

Consistently achieved customer

satisfaction ratings above 95%

resulting in increased repeat

business.

Adaptable

Successfully adapted to

changes in store procedures

resulting in a 25% increase in

productivity.

Collaborative

Collaborated with team

members resulting in a 15%

increase in sales and improved

team morale.

Solution-Oriented

Successfully resolved customer

complaints resulting in an 85%

reduction in escalations to

management.

Detail-Oriented

Maintained accurate cash

handling procedures resulting in

a 100% accuracy rate and no

discrepancies.

LANGUAGES

English Native

SKILLS

Customer Service Communication

Problem-Solving Cash Handling

Teamwork

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