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Customer Service Payroll Processing

Location:
Suwanee, GA
Posted:
November 07, 2023

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Resume:

Traycee L. Fox

773-***-**** ad0wqr@r.postjobfree.com www.linkedin.com/in/traycee-cuellar-fox

Payroll/Garnishment/HR Professional

Dedicated Senior Level Payroll Professional with over 15 years of experience in both Managing and Supervising Payroll, Garnishments, and Legal Support. Experienced using Microsoft Excel, Word, PowerPoint, ADP, Ceridian, Paychex, PRISM, Paylocity, Workday, Banner, DCR, Genesis, HRIS, Kronos, SAP, Staff Track, CT Agent, TRS, COBRA, Prudential, BCBS, and IMRS to name a few.

Education:

GOVERNORS STATE UNIVERSITY 2021 – BS - Expected - Spring 2024

ROOSEVELT UNIVERSITY- RMU 2012 - Associate of Applied Science

AMERICAN PAYROLL INSTITUTE 2008 – FPC

IMRF/RETIREMENT CERTIFICATE 2010 – CERTIFICATION

Professional Summary of Skills: Payroll/Garnishments/HR/Legal Support

Payroll Processing

Client/Employee Customer Service

Confidential Record Keeping

Annual Audits/Year End

Payroll & Fed, State & Local Tax & Report

Garnishment Processing

Recruitment & Interviews

Muti -State Payroll

Sarbanes-Oxley compliance

Legal Researcher/Clerical

Employee Investigation

HR Liaison

Interpersonal Relations

Municipality Clerical support

New Hire Orientation

Time and Attendance

Revision of Payroll Policies

Benefits, Pension Union

Professional Experience

SK Battery America – Manufacturing -Commerce, GA

Payroll Benefits Manager 05-2023 to10-2023 Reduction in Force

Key Tasks:

Oversee Payroll Operations for timely, bi-weekly Payroll processing and Benefits for 4000+ employees.

Managed a payroll team of 7 while building the trust and confidence of all employees.

Ensure all areas of payroll compliance with HR and Tax obligation laws.

Managed Company Benefits, FMLA, Leaves, 401K, STD Health, and Wellness, and more.

Accountability for operations and delivery for accurate Payroll processing and reporting

Managed daily perplexed payroll concerns. Conducted employee training.

Develop, lead, and mentor Payroll Specialists. Present during daily orientations.

Payroll reconciliation, Review, and Audits.

Motivated continual improvement and efficiencies

Traycee L. Fox

773-***-**** ad0wqr@r.postjobfree.com www.linkedin.com/in/traycee-cuellar-fox

Consulting LHH Recruitment- Contractual and Payroll Consulting, Atlanta, GA

Payroll Professional Consultant 5--2022 to 03-2023 on-call Relocation break

Key Tasks:

Process and manage the client’s multi-state weekly and bi-weekly or semi-monthly payroll for 100-2500 employees.

Process Hours, OT, Bonuses, Unpaid time, final pay, 401K loans, etc.

Process daily reports, New Hire, Payment Elections, Time Details, Hour approvals, and OT hours

Process garnishment entries, Time and Attendance.

Addressed confidential payroll-related issues regarding benefits, FMLA, and PTO

PRISMHR/EPAY- Rolling Meadows, IL Hybrid

Garnishment Manager, 06-2019 – 03-2022 (Recent Acquisition) Relocated to Georgia

Key Tasks:

Manage and oversee the operation of the Garnishment department.

Multi-State Payroll Processing: editing, hours, salaries, bonuses, and Garnishments.

Provided customer service and professional support to High-profile clients.

Interpret Garnishment language to determine the scope, jurisdiction, and timeframe to meet the deadline for processing and written communications.

Ensure compliance with Federal and State laws and timely processing of Legal orders.

Performs comprehensive review of legal documents while demonstrating a high level of accuracy to mitigate risks, liability exposure, and monetary loss.

Accountable and excellent in demonstrating attention to detail.

Process Garnishments, Bankruptcies, Terminations, Liens, Wage assignments, etc.

Ability to independently research, recognize, and solve complex Garnishment issues while committed to teamwork.

Liaison for Implementation, Accounting, and the payroll department

Ability to work well in a fast-paced environment and demonstrate ownership and follow-through of issues, self-motivated and able to balance multiple priorities.

WILLIAM D. MOORE, Law Offices- Markham IL. Part-Time 2017-2019

Legal Researcher/Clerical

Case research for attorneys

Clerical, client contact, scanning, copying

Billing & Payroll

Filing/organizing and maintaining legal files

Drafting orders

MARKHAM COURTHOUSE, District 6, Markham, IL. Intern/Part-time 2013-2014

Front Desk Law Clerk

Electronic and Manual filing

Courtroom Errands

Courtroom support

Assisted the Public and Attorneys with processing scheduled and assigned court dates.

Processed legal documents

Processed filing fees

Traycee L. Fox

773-***-**** ad0wqr@r.postjobfree.com www.linkedin.com/in/traycee-cuellar-fox

ROBERT HALF-VARIOUS CONTRACTING ROLES — Aunt Martha’s, Baker and McKenzie, Relativity Resources, Bank of America, Catholic Charities (Private Contracting)

Payroll Supervisor, Sr. Payroll Specialist, Benefits Administrator, HR Generalist

Payroll/Customer Care, 1-2012 to 5-2019

Supervised a team of 14 at BOA. Provided employee Payroll, Benefits, Customer service guidance, Recruiting, and Payroll support for over 1,500 multi-state employees, including Garnishments, Benefits, FMLA, Time and Attendance, 401K, and compliance.

Key Tasks:

Process weekly, bi-weekly, semi-monthly, and monthly payroll.

Manage new hire process including pre/post-hire paperwork.

Deliver full recruitment services including job postings, job fairs, interviews, and employment offers.

Weekly Orientation, Background checks, and employment testing

Processed Garnishments, Wage Assignments, and FMLA requests

Enforce HR policy, process, and practice to ensure alignment and compliance with current policies and federal and state laws/regulations.

ELEMENTARY SCHOOL DISTRICT 159, — Matteson, IL

School District Sr. Payroll Admin/Human Resources 10-2009 to 11-2011 (Outsourced to Bloom Township Trustees)

Provided guidance and Payroll support to over 700 employees including performance management, annual performance reviews, etc. while organizing and maintaining confidential records.

Key Tasks:

Worked closely with Bloom Township Treasurer to ensure professional payroll processing and service was provided to all employees.

Processed Payroll for Administrators, Teachers, Clerical, and Union staff members

Responsible for Employment verifications

Assisted in the interview process for Superintendents, Principals, Educators, CEO of Finance, and staff.

Managed DCR In-House Payroll software to process for over 700 employees.

Processed all calculations for new hires, termed, vacation, lane changes sick, etc.

Processed Benefits, Workman’s Compensation, and Incident Reports

Processed Garnishments/Wage Assignments/Illinois Municipal Retirement and Union Dues

Responsible for Successful Annual TRS Reports, Audits, yearend W2s, Liabilities/payables, and 941 quarterly Tax Reporting

Maintained Accurate records and reports of Timecards, Supplemental pays for successful Audits, etc.

Worked closely with Human Resources for Teachers’ Annual Renewal and Lane Changes in Contract Negotiations, mass rate changes, retroactive and pay increases.

Traycee L. Fox

773-***-**** ad0wqr@r.postjobfree.com www.linkedin.com/in/traycee-cuellar-fox

ROOSEVELT UNIVERSITY, CHICAGO, ILLINOIS

Payroll Manager: Contractor 03-2008 to 2-2009 (Independent contract completed)

Key Tasks:

Managed daily operations while supervising a staff of two payroll professionals.

Used Ceridian Web-Based to process over 1800 Employees.

Processed Payroll for FT/Adjunct, Clerical, Union custodial, and administrative staff

Processed Garnishments and 941 quarterly tax reporting

Administrative support to the Director of Payroll and Finance

Processed Benefits

Processed garnishments

Fostered team approach while coordinating daily activities.

Processed Payroll and time entries. Processed wage Garnishments, Federal and State Tax Levies

Child Support, wage assignments, etc.

Customer Service Liaison for employees, the payroll department, and Human Resources.

Direct communication with Garnishee, Attorneys, and IRS regarding assigned wages

Administrative support in Finance and assisted with Human Resource tasks.

Processed all employee concerns and requests from internal employee assistance within 24 hours.

Processed Payroll and time entries. Processed wage Garnishments, Federal and State Tax Levies, Child Support, wage assignments, etc.

Customer Service Liaison for employees, the payroll department, and Human Resources.

Direct communication with Garnishee, Attorneys, and IRS regarding assigned wages

Administrative support in Finance and assisted with Human Resource tasks.

Processed all employee concerns and requests from internal employee assistance within 24 hours.

Personal Accomplishments

VIRTUAL MENTORING & NETWORKING FOR PROFESSIONALS 2022-

STARTED THE GARNISHMENT DEPARTMENT AT EPAY SYSTEMS 2019-

ILLINOIS ASSOCIATION OF SCHOOL BOARDS 2013-2017

MASTER BOARD MEMBER/SCHOOL BOARD PRESIDENT 2013-2017

ILLINOIS MUNICIPAL RETIREMENT CERTIFICATE 2009

AMERICAN PAYROLL ASSOCIATION FPC 2008

MARKHAM COURTS INTERNSHIP/CLERK OF CIRCUIT COURT 2015- 2016

Traycee L. Fox

773-***-**** ad0wqr@r.postjobfree.com www.linkedin.com/in/traycee-cuellar-fox

REFERENCES:

Otha Jordan

Director of HCM PRISMHR EPAY

ad0wqr@r.postjobfree.com

708-***-****

Tenna Scott

HR Manager

ad0wqr@r.postjobfree.com

870-***-****

Dr. Mable Alfred

Superintendent of Schools Matteson Elementary School District 159

ad0wqr@r.postjobfree.com

1-708-***-****

1-708-***-****

Mrs. Shelia Friday

Grant Writing Specialist District 159

ad0wqr@r.postjobfree.com

1-708-***-****

Judge William Moore

ad0wqr@r.postjobfree.com

Markham, Illinois

708-***-****

Scott Delude

Payroll Manager EPAY PRISMHR

Rolling Meadows Illinois

708-***-****

Dr. John Sawyer, III

Interim Superintendent of Schools

1-312-***-****

Traycee L. Fox

773-***-**** ad0wqr@r.postjobfree.com www.linkedin.com/in/traycee-cuellar-fox

Dear Prospective Employer:

As a qualified individual, with a proven record of experience, please allow me to indicate how beneficial I can be to your organization by reviewing my resume.

I am a new resident of the State of Georgia eager to continue my career as a professional who has worked in Corporate, Private, Not-for-Profit, Legal, and Public Sector environments as a Manager, Supervisor, Contractor, Permanent Employee, and 1099 Consultant. I work comfortably in the Finance, Human Resources, Legal, and Garnishment departments which command my experience. I managed and supervised an office staff while tasked with my own professional duties. I am no stranger to where my strengths originate from as well as continued support to staff. While accomplishing my personal goal by financing and continuing my education, I am ready to make a progressive move with my 15 +years of professional experience. I am not limited to Payroll, I have gained professional Management, Administrative, and Supervisory experience in Payroll, HR, and the legal industry. While I strive to continue to accomplish my personal goals, the opportunity to grow with your stable organization will allow me success as I continue to commit and contribute to the success and growth of your organization.

Realizing that a resume cannot fully communicate the abilities that I may afford you, I would appreciate a personal interview.

Thank you for your time and consideration. I look forward to hearing from you soon.

Earnestly,

Traycee Fox



Contact this candidate