Customer Service Team Member
Resume:
Leosha Living
Pasadena, TX *****
ad0wqe@r.postjobfree.com
Work Experience
Team Member/Cashier
Golden Chick - Pasadena, TX
January 2022 to January 2023
• Worked front counter, drive-thru and other areas.
• Worked well with teammates and accepted coaching from management team.
• Took orders, prepared meals, and collected payments.
• Provided excellent customer service by greeting customers and meeting quality expectations.
• Cleaned and maintained all areas of restaurant to promote clean image.
• Kept food preparation area, equipment, and utensils clean and sanitary.
• Assisted other team members to achieve goals.
Health Care Provider
Love 'N Care, LLC - Pasadena, TX
January 2021 to November 2022
• Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
• Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
• Traveled to clients' homes to complete healthcare services and promote continuity of care.
• Provided mobility assistance such as walking and regular exercising.
• Assisted disabled clients to support independence and well-being. Flagger/Traffic Control
Construction & Maintenance - Pasadena, TX
January 2019 to December 2021
• Managed work zones using large signs and hand signals to direct traffic.
• Used flagging tools such as stop and slow paddle and red flag.
• Controlled flow of automotive traffic under direction of project supervisor.
• Intimately familiar with flagging safety regulations and equipment as published by OSHA.
• Familiar with use of hand signaling procedures.
• Used flagging tools such as stop and slow paddle and red flag. Customer Service Representative
Alorica - Beaumont, TX
January 2013 to January 2019
• Handled customer inquiries and suggestions courteously and professionally.
• Actively listened to customers, handled concerns quickly and tried de-escalating, before escalating major issues to supervisor.
• Answered constant flow of customer calls with minimal wait times.
• Offered advice and assistance to customers, and paying attention to special needs or wants. Education
High school diploma
Beaumont, TX
August 1995 to May 1998
Skills
• Food Service
• Home Care
• Caregiving
• Time management
• Leadership
• Traffic Flow
Certifications and Licenses
Flagger Certification
Food Handler Certification
Licensed Flagger
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