Diana Kissling Ontario, CA
Real Estate Broker
DRE# 01840492
Professional Experience:
December 2012 to Present: Commercial Leasing
Assisting Investment Company with commercial property portfolio :
Show the Suites, Retail Units and Office Spaces
Advertising / marketing the properties on Loopnet and Costar as the Listing Agent
Negotiating with other Brokers
Lease negotiations, Letters of Intent and supporting documentation
Managing tenant issues such as plumbing, HVAC, contract issues and repairs
Negotiating delinquent rents and repayment plan negotiations and contracts
November 2015 to September 2022: Onsite Property Manager for 7 years
As part of the Affordable Housing Program, my goal has been to organize and streamline the Recertification process at this apartment complex, building systems to accomplish a smoother experience for the tenants. My responsibilities included but were not limited to:
Collect rents and make deposits using remote deposit equipment
Make vacant units rent ready, rehab when necessary
Show vacant units
Schedule repairs with plumbers, roofers, surveillance, painters, flooring
Accept, process applications and show apartments
Process annual Income Recertifications for every tenant
Maintain the Waitlist for potential tenants
Coordinate repairs weekly with Maintenance staff
Using Appfolio Software to process tenant ledgers, view account status, delinquency reports and work orders.
Computer Skills: Appfolio, Word, Excel, Quickbooks Pro, Microsoft Publisher, 10 key by touch, typing 60-70 WPM.