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Customer Service High School

Location:
Indio, CA
Posted:
November 06, 2023

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Resume:

Cintia Sato

**-*** ***** ***** **, Indio CA. ****3 760-***-**** ad0wnu@r.postjobfree.com

Education

GRAND CANYON UNIVERSITY

·Working on a Bachelor of Science on Health Care Administration

** *******

JULY 2009 COACHELLA VALLEY HIGH SCHOOL

High School Diploma

Skills

Communication Skills

Bilingual, fluent in English and Spanish

Marketing Skills

Problem Solving-Skills

Customer Service

Time Management

Microsoft, Excel, Publisher, Outlook

Experience

DISTRIBUTION SALES REPRESENTATIVE SATO SNACKS LLC JANUARY 2010

·Sell retail products, goods, and services to local businesses. Work with businesses to help find what they want, create solutions and ensure a smooth sale process. Work to find new sale leads by calling for new clients which involves visiting clients already in the field or working to find new possible clients. Assist supervisor with monthly sale reports, and order monthly merchandise. Make contracts with new sellers.

RECREATION SPECIALIST DESERT RECREATION DISTRICT

OCTOBER 2010-MARCH 2018

·Assigned responsibilities related to planning, directing, and conducting group activities for after school programs. Planned and directed group activities aimed to develop appropriate group interaction behavior, a sense of team work and fairness, interpersonal communication skills and cooperation, ensuring that discipline was maintained during recreation periods. Recruited youth to join programming, using advertising methods to recruit. Assisted with grant writing. Created monthly agendas for programming. Contacted possible partners to get them to partner with us and join in recreational activities.

BANK OF AMERICA- RELATIONSHIP BANKER- MAY 2019-JUNE 2022

·Provides financial advice by applying financial disciplines in the banking industry. Process financial transactions on their client bank account. Generate account statements. Reiterate bank policies to support clients’ financial goals and objectives. Act as liaison between the customer and the financial institution Building and maintaining a relationship and offering advice on everything from personal and business accounts to investments, loans, and trust management services.

VESTA HOSPITALITY (HOMEWOOD SUITES BY HILTON LA QUINTA)

JUNE 2022-PRESENT

·Manages accounts receivable within company standards. Manages collection efforts within company standards.

Maintains accurate and timely daily payroll and department labor reporting system and overtime reporting

system for cost control. Processes bi-weekly property payroll. Responsible for new hire paperwork and onboarding. Responsible for posting and tracking of open hourly positions. Responsible for ordering and tracking safety shoes program. Recommends effective strategies to improve hotel accounting problems and issues. Inventories and orders office supplies, as applicable. Processes credit applications within company standards. Maintains effective relations with other departments in hotel and corporate office to resolve interdepartmental problems to promote excellent guest service, and to promote programs. Keeps all departments informed of relevant financial events and trends. Is aware of all department's roles and responsibilities.

·Installs, modifies, documents, and coordinates implementation of accounting systems and accounting control procedures. Implements system for general accounting. Ensures timely completion of weekly and month end checklists. Reconciles daily revenue and income audits. Oversees accounts receivable process. Oversees preparation of daily reports to assist management. Assists with month end inventories. Assist in the management of budgets and financial forecasts.

·Projects a professional image of the hotel. Responds promptly and follows through on guest complaints in effective and friendly manner. Performs well on all company shopping and telemonitoring programs. Maintains accurate and efficient administrative file systems such as guest complaints, correspondence, and monthly reporting. Attends and takes minutes for staff and safety committee meetings. Maintains and orders office supplies. Prepares detailed reports and spreadsheets. Schedules appointments, keeps calendars current. Creates and maintains organized files, reports, and books. Assists with event planning for offsite and local meetings and associate functions.

References

Available upon request.



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