Data Entry Administrative Support
Resume:
Angela Byrd
Baton Rouge, LA
Email: *************@*****.*** Cell: 225-***-****
Summary
Experienced professional pursuing an administrative support position. With proficiency in MS Office applications. Additional knowledge and skills include: Office Management Document Transcription Data Analyzing Team Building Specialized Scheduling Electronic File Keeping Reporting Grant Project Support Event Organizing Policy Development.
Professional Experience
Woman’s Hospital, Baton Rouge, LA 01/11/2016 – Present
Scheduling/ Patients Access Representative
Schedules patients for all surgical procedures - Main Hospital Radiology, Respiratory Clinic, Main Hospital Lab, Infusion Clinic, and Lactation Services
Also responsible for incoming patient phone calls (high volume), receiving orders, scheduling, pre-registration, insurance verification, estimations, and fee collection
Performs other duties assigned by department management according to policies and procedures and the mission of Woman's Hospital
Surgery Scheduling Coordinator 2012 - 2016
Our Lady of the Lake Regional Medical Center, Baton Rouge, LA
Completed post-op data entry in a timely and accurate manner
Bi-monthly statistical reports per established timeline
Posts surgical charges on a daily basis per established guidelines
Completes daily surgical schedule and distributes as appropriate
Produces and distributes daily surgical log 8. Completes departmental filing.
Assures appropriate coordination with other hospital departments when special surgical needs occur.
Published an accurate daily call list and forwards to staffing department
Pre-Authorization Claims Clerk 2008 – 2012
NeuroMedical Center, Baton Rouge, LA
Reviewed authorization requests and make determinations on correct authorization process.
Resolve issues with insurance companies, MDO's and clients.
Initiate prior authorizations thru Dr.'s offices and Insurance companies.
Implemented and designed Medicare Part D compliance workflow.
Provided clients with co-pay information to save money on healthcare expenses, increasing possibility for use of specialty medication.
Insurance Claims Processor/Call Center Clerk 1999 - 2008
Direct General Insurance Company
Baton Rouge, LA
Communicating with insurance agents and beneficiaries.
Preparing claim forms and related documentation.
Reviewing claim submissions and verifying the information.
Recording and maintaining insurance policy and claims information in a database system.
Determining policy coverage and calculating claim amounts.
Processing claim payments.
Complying with federal, state, and company regulations and policies.
Performing other clerical tasks, as required.
Professional References
Sharhonda Brimmer
Hope Price
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