C O N T A C T Q U A L I F I C A T I O N S U M M A R Y

S K I L L S

Dedicated customer service representative with a diverse professional background in retail and the service industry. Eager to join a team to offer customized solutions, identity sales opportunities, and to provide exceptional customer service. Utilizes interpersonal skills to build and maintain relationships. Firm knowledge of most social media platforms to include Facebook, Twitter and Instagram.

240-***-****

C A R E E R R E V I E W

ad0wn9@r.postjobfree.com

ad0wn9@r.postjobfree.com

Intern Summer 2020

Summer Youth Program, Washington, D.C.

Completed small and large scale projects as assigned. Attended professional development courses to enhance skillset. Cashier June 2018 – October 2018

Six Flags, Largo Maryland

Performed cashier duties, serving over 200 customers a day. Stocked inventory twice a week. Maintained cash control over register drawer and verified amounts are correct. Interpreted store policies to customers.

ACCOMPLISHMENTS:

• Recognized as “Employee of the Month” in August 2018 for providing excellent customer service and being a team leader. Volunteer

Location, Washington, D.C.

Provided care to young children between the age of 12 months to 4 years. Supervised and monitored the children’s activities to include safe play and feeding time. Prepared and organized mealtimes and snacks for children. Implemented a curriculum which allowed the children to learn and explore their interest.

ACCOMPLISHMENTS:

• Trained new employees on the standard operating procedures of the daycare center as well as the organization’s policies. E D U C A T I O N

C U S T O M E R S E R V I C E R E P R E S E N T A T I V E TIFFANY MARSHALL

Diploma

Dunbar Senior Hight School University

2020

PROFESSIONAL

• Communication

• Leadership

• Active listening

• Strategic planning

• Interpersonal skills

• Problem solving skills

• Time Management

• Customer service

• Multitasking