Jessie O’Brien

*** ******** ***

Burlington VT, *5401

802-***-****

ad0wn0@r.postjobfree.com

SUMMARY

Outgoing customer service provider, offering exceptional and extensive knowledge in client needs and wants. Over sixteen years in the professional service industry. Organized, hardworking, skillful, well-qualified worker. Motivated, detailed oriented and able to learn and perform many tasks.

WORK EXPERIENCE

12/2015 – current

Server/Bartender

Hilton- Burlington, VT

Delivered exceptional service by greeting, assisting and serving customers in a timely, friendly manner. Shows self-presentation and communication skills while being tactful with both with customers and co-workers. Maintains a positive attitude being respectful, genuine, patient and confident. Is a problem solver using attention to detail while exhibiting adaptability. Very good at negotiation and up-selling. Very passionate and committed to the betterment of the company and the customers. Able to multi-task in high volume situations while maintaining professionalism.

02/2011 –02/2015

Dog groomer

A Passion For Pets-Colchester, VT

Provided excellent customer service being able to communicate clearly with each owner to determine exactly what cut they wanted for their dog or cat. Able to make the client feel valued and appreciated and ensuring that the customer is satisfied which then created a trusting relationship and returned business. Letting the customer know if the animal has any visible health or behavior issues. Demonstrated good eye-hand coordination and dexterity in a safe and responsible manner. Persistent and patience with the ability to manage temperamental animals while executing cuts precisely and in accordance with the standards for each individual breeds. Has knowledge and understanding of canine health and anatomy. Great business sense with scheduling, managing expenses, purchasing supplies, marketing and quick turn over.

SKILLS

*Exceptional interpersonal skills *Enthusiastic learner *Performance driven

*Works well under pressure *Highly responsible and reliable *Excellent communication skills

*Leadership-results oriented *Strong work ethic- goal minded *Professionalism

EDUCATION AND TRAIING

*Burlington High School-Graduated 2001

*VTHITEC Property and Casualty Insurance Training-2017