J

Janille Jones

469-***-****

ad0wkv@r.postjobfree.com

Lewisville, TX 75067

SUMMARY

Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it. SKILLS

Drawing Blood

Sharps Disposal

Biohazard Waste Disposal

Electronic Medical Record Software

Problem Solving

HIPAA Compliance

Understands Medical Procedures

Professional Bedside Manner

Venipuncture and Phlebotomy

Operating EKG Equipment

Routine Laboratory Testing

Multi-line Telephone System Operation

Procedure Assistance

Time Management

Treatment Room Preparation

Appointment Scheduling

Clear Communication

Multitasking and Prioritization

Diagnostic Testing

EXPERIENCE

Medical Assistant

Coppell, TX

Prime MD Plus/ Aug 2022 to Current

Scheduled appointments for patients via phone and in person. Prepared treatment rooms for patients by cleaning surfaces and restocking supplies. Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.

Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.

Documented notes during patient visits.

Responded to patient callbacks and phone-in prescription refill requests. Secured patient information and maintained patient confidence by completing and safeguarding medical records.

Contacted pharmacies to submit and refill patients' prescriptions. Conducted insurance verification and pre-certification and pre-authorization functions. Collaborated with local pharmacies to resolve and clarify issues with patient medication.

Labeled and completed lab requisitions using ICD and CPT coding. Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.

Prepared and packaged specimens for courier transport. Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.

Observed patient for unusual reactions or events to take appropriate action under established guidelines.

Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.

Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.

Medical Assistant

Bedford, TX

Texas Health Resources / Apr 2013 to Jan 2018

Performed preliminary physical tests to accurately record results in patient history summary.

Followed principles of asepsis and infection control to meet patient safety guidelines. Scheduled appointments for patients via phone and in person. Measured vital signs and took medical histories to prepare patients for examination. Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.

Cleaned and maintained medical equipment following procedures and standards. Documented notes during patient visits.

Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures. Prepared and packaged specimens for courier transport. Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.

Incorporated outside records into charts and EHR.

Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.

Contacted pharmacies to submit and refill patients' prescriptions. Medical Assistant

North Richland Hills, TX

North Hills Family Medicine/ Feb 2009 to Aug 2012

Administered continuous and 12-lead electrocardiogram monitoring. Scheduled appointments for patients via phone and in person. Prepared treatment rooms for patients by cleaning surfaces and restocking supplies. Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.

Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.

Responded to patient callbacks and phone-in prescription refill requests. Documented notes during patient visits.

EDUCATION AND TRAINING

Medical Assistant

Westwood College 2004

Fort Worth, TX

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