Rita Spry

Customer Service Representative (Customer Service

Miami, FL 33147

ad0wk4@r.postjobfree.com

813-***-****

A position as a cosmetologist. Where I can utilize my skills and experience for the growth and advancement within your company.

Abilities

Entry level Cosmetologist

Customer focused, very energetic cosmetologist with seven years of experience utilizing hair designing

skills to bring out the beauty in both men and women alike! Flexible with hairstyles such as curls, relaxers,

up styles, eye lashes, washing and shampooing, making and canceling appointments, and head massages.

Kept work station clean and sanitize tools such as scissors and combs. Cut, trim and shape hair or hairpieces, based om customers instruction, hair type and facial features, using clippers, scissors, trimmers and razors. Analyzed patrons' hair and other physical features to determine and recommend beauty treatment or suggest hair styles.

Schedules client appointments.

Bleach, dye, or tint hair, using applicator or brush. Updated and maintain customer information records, such as beauty services provided. Shampoo, rinse, condition and dry hair and scalp or hairpieces with water, liquid soap or other solutions.

Operated cash register to receive payments from patrons. Demonstrated and sell hair care products and cosmetics. Developed new styles and techniques

Authorized to work in the US for any employer

Work Experience

Customer Service Representative (Customer Service

Medical Alert - Tampa, FL

June 2011 to September 2016

sell security alert items to elderly members

making outbound calls

taking inbound calls

upsell long time or previous members

operating a window 12 desktop to make all sells

typing orders in and writing down notes

setting up appointments

Customer Service Representative

Why Now inc - Gainesville, FL

February 2009 to April 2012

While at Why Now Inc I held a position that was involving answering the phone, making copies, organizing the product, setting appointments, some times I had to open and close up. the best part was helping customers solve their problems and giving them better services. Cashier

McDonald - Gainesville, FL

May 2006 to June 2008

Receive and disburse money in cash registers, or related equipment Often involved in processing credit or debit card transactions and validating coupons Serve customers and keep my area clean

Count my register before and after my shift

Education

Diploma in Curriculum

General High School

January 2009

Skills

• Customer Service

• Call Center

• Customer Care

• Hair Styling

• Upselling

• Makeup Application

• Writing Skills

• Retail Sales

• Sales

• Front Desk

• Typing

• Body Waxing

Languages

• Enlgish - Beginner

Assessments

Call center customer service — Familiar

May 2021

Demonstrating customer service skills in a call center setting Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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