DAVID ALVARADO

Senior Project Manager

Growth-Minded and results-oriented Project Manager… with proven record of delivering outstanding results on complex projects on time and within budget. Demonstrated ability to lead and manage multiple projects simultaneously, working collaboratively with project team and stakeholders to provide stellar results. Analytical strategist adept in identifying and isolating business challenges, as well as devising solutions to resolutely mitigate them. Articulate communicator with reputation for fostering unmatched client experiences and building and maintaining strong client relationships. Knowledgeable in applications of agile methodologies, and skilled in developing processes that facilitate continual progress and team achievement.

Areas of Expertise

Process Improvement

Technology Planning

Client/Vendor Relations

Project Management

Software Implementation

Team Management

Problem Resolution

Communication

Leadership/Training

Spearheaded and facilitated the development and implementation of numerous Global projects.

Able to analyze business needs and provide innovative technical solutions that are aligned with business goals and objectives.

Recognize risk factors and potential challenges and identify appropriate solutions to mitigate.

Experience & Results

LTI Mindtree- American Express GBT May 23-Present

Technology Project Manager – (REMOTE)

Technology Project Manager responsible for leading the migration of several virtual servers and it’s data from one datacenter to another.

Responsible for defining project objectives and requirements.

Created project plans for the overall datacenter migration.

Managed a large team of cross-functional resources.

Tracked progress against key objectives and budgets.

Provided weekly status reports to the overall project team.

Tracked and identified all Risks and Issues related to the project.

Ensure the execution of all company’s IT policies, procedures, and standards are followed with as well as security policies.

Manage all vendor related issues and concerns.

Provide strategic input to all Stakeholders.

LTI- Citi May 22- May 23

MANAGER-SOFTWARE ENGINEERING – (REMOTE)

Proactively monitor the Operational and IT Risks for applications within scope, in line with Client's defined Risk & Control framework. Also lead all project management efforts for the application management teams.

Liaise with application managers, tech leads, internal and external teams to ensure risks commitments are delivered on-time, and articulate to senior management.

Proactively contribute to improvement of governance structure to strengthen R&C.

Audit management - liaise with tech leads and Internal/External audit teams for successful and on-time audits.

Lead escalations as appropriate within different groups to resolve conflicts.

Ensure that application managers are adhering to internal technology standards and policies.

Good understanding of IT General Controls.

Provide a credible challenge to tech leads and application managers.

Contribute to audit requests and manage corrective action plans.

Solid experience managing different types/levels of software projects, in enterprise environment.

Build audit reports/dashboards using Confluence and other similar tools.

Provide Project management support and guidance.

Manage daily Scrums with cross-functional teams.

Collabera- FIS Global Jun 21-Apr 22

PROJECT MANAGER – (REMOTE)

Senior Project manager responsible for leading the implementation of a large-scale content delivery platform called Zoomin as well as other initiatives. This includes guiding simultaneous complex projects such as standardizing and automating the technology onboarding process for new hires from inception through delivery and support, working in close partnership with IT and business leaders, including project, program, and executive sponsors, all IT groups, as well as other leaders within the business and IT.

Other responsibilities included defining objectives, creating plans to define the objectives, tracking progress against objectives and budgets, driving execution of key projects and programs, coaching project team members and improving project management processes.

Provide limited technical support to new hires as it relates to their onboarding procedures.

Provide overall coordination, status reporting, and stability of project-oriented work efforts.

Establish new and improved existing project management processes and methodologies for company’s organization to ensure projects are delivered on time, within budget, adhere to high quality standards, and meet customer expectations.

Provide strategic input to IT leadership and other company’s leadership on all aspects of projects or programs being managed to provide value to the business

Continually assess the overall resource requirements for IT resources associated with projects or programs

Manage internal resources and any subject matter experts from other functional areas or external entities

Control and manage the scope of all project-related activities Ensure rapid project issue resolution and sound decision making

Ensure the execution of all company’s IT policies, procedures, and standards are followed

Utilize Clarity to track and report project status on a consistent basis, including identifying, categorizing, and escalating project issues and risks that need leadership attention

Manage all vendor related issues and concerns as it relates to the Zoomin implementation project.

TekPartners Feb 21–May 21

PROGRAM MANAGER – CITY HALL OF FT. LAUDERDALE, FL

Was responsible for the development of the overall Project Management Office, while serving as the Program Manager for City Hall of Ft. Lauderdale Fl.

Developed an automated streamlined project intake process using MS Power Automate.

Manage the program schedule in coordination with project managers and other project leads to ensure all business

priorities were being considered.

Provided thought leadership and direction on assigned program ensuring disciplined execution and continuous

improvement of program management practices.

Accountable for the success of critical, cross-functional IT projects within agreed budgets and timelines.

Manage vendor execution toward completion of Statements of Work.

Create and ensure compliance with all relevant PM standards, documents, policies and best practices.

Ensure transparency in all project communications and manage escalation of scope change requests for review.

Ensure effective stakeholder identification and engagement during all project phases.

Instill a sense of urgency and mutual responsibility within project teams in achieving goals.

Manage risks, budgets and dependencies within projects and across departments and technical programs.

Created and managed a Resource Management Dashboard to illustrate resource availability and utilization.

Act as the single point of contact for escalations, working closely with program and enterprise leadership to manage

escalation messaging.

Build solid working relationships within the company and with external partners.

AEMPOWER, NJ Feb 18–Jan 20

PROJECT MANAGEMENT & DATA ANALYTICS CONSULTANT-VERIZON

Served as Project Manager on a variety of Marketing Analytical projects. Assist with testing, validation, development, and transition of legacy Marketing/Finance reports into Tableau Dashboards and sites. Responsible for the implementation and deployment of a business intelligence analytics tool called ThoughtSpot to over 2000 clients.

ThoughtSpot implementation lead.

Managed vendor relations as it applied to ThoughtSpot technical/implementation issues.

Tier one support for troubleshooting ThoughtSpot related issues.

ThoughtSpot data administrator.

Research, update, and validate Marketing analytical data between multiple spreadsheets.

Prepared monthly sales reports and scorecards for the use of senior Marketing executives.

Provide training to Executives on how to navigate Verizon marketing front-end analytical database.

INSYS, Rochelle Park, NJ Feb 13 – Feb 18

PROJECT MANAGEMENT CONSULTANT-VERIZON

Served as Project Manager with oversight for the migration and data validation of the Verizon marketing back-end analytical database. Collaborate with cross-functional teams to develop and maintain project schedules, provide project status, satisfy deliverables, and collect feedback for lessons learned documentation. Act as main contact for stakeholders, ensuring project is completed and delivered on time and within budget.

Collected and analyzed data on established and prospective customers, competitors, and marketing channels.

Utilized MS SQL, Tableau, and other dashboard/visualization toolsets for data intelligence and analysis.

Develop and detail the project scope design and objectives, schedules and estimates and collaborate with project team on resources, strategy implementation and deployment.

Gather data from multiple sources and generate reports to analyze and determine key trends and business implications, and present findings to key stakeholders.

Spearhead project meetings to review project deliverables and identify any challenges or roadblocks and take action to mitigate.

Enact delivery upon completion of projects and ensure that delivery adheres to agile practices maintained by the company.

CITIGROUP, New York, NY May 10 – Feb 13

ASSISTANT VICE PRESIDENT/SENIOR TECHNOLOGY PROJECT MANAGER

Led cross-functional global project teams of more than 30 team members and coordinated the planning and management of multiple technical projects, from defining and initiating the project, allocating resources, to delivery and implementation. Ensured solutions were aligned with business needs and the needs of our clients. Built and maintained strong relationships with multiple stakeholders, and successfully provided effective resolution to any challenges that were presented.

Managed project budgets of more than $5 million.

Defined project scope and methodologies and identified any potential risks or issues, providing strategic solutions to resolve.

Spearheaded international meetings across multiple time zones and successfully navigated through the many language barriers that were presented (Asia Pacific, EMEA, and countries like Mexico).

Responsible for writing SOW’s

Participated in the development of contract planning, drafting and finalization of contract documents.

Lead Request for Proposal (RFP) and RFP explanation meetings, contract pre-award meetings, and final negotiations.

Identified and selected the project team members, managed the allocation of resources, budget, performance of project team as well as vendor relations.

Supported the timely execution and implementation of project deliverables and communicated and documented any significant milestones on project resources performance.

Facilitated the decommissioning and transition of compliance archive databases, billing and ordering systems and the respective continuity of business backup system for mergers and acquisition projects.

CITIGROUP, New York, NY Sept 05 – May10

ASSISTANT VICE PRESIDENT/SYSTEM ADMINISTRATOR

Led a team of 20 System Administrators and responsible for the implementation of new technology for senior level Executives and Managing Director. Managed the infrastructure migration of 300 Senior Executives from legacy platforms to the latest Windows platform. Point of contact for the deployment of the Citrix platform in the United States.

Conducted research, development and regression testing of existing and new technology, and analyzed business needs to develop innovative technical solutions.

Worked collaboratively with stakeholders to provide project costs risks and timely mitigation of any Senior Executive escalations.

Performed production and user acceptance testing.

Worked with Citi Engineers to certify third party applications.

Provided tier 3 technical support to senior executives and their immediate staff.

QSI AMERICA INC. Miami, FL, Mar 04- Sept 05

GENERAL MANAGER

Directed overall operations of business and staff including the Information technology group, and served as a third party Lead Auditor for ISO certifications activities. Planned routine quality and compliance inspections at client sites and initiated training programs on ISO standards.

Managed vendor/Client relations for more than 25 clients. Clients such as Pepsi, Coca Cola, Chevron, and FIU.

Initiated partnerships for the potential entry into other countries.

Managed partnership relations to ensure quality of work.

Detailed partnership rates for QSI’s Latin American Partners.

Developed Sales/Marketing materials.

Served as main contact for the evaluation and review of monthly IT problem reports for QSI in the United States and its territories in Latin America.

Provided sales support with sales of over $200K in a six month period.

Acted as liaison between the Business Development group and IT department.

Accountable for financial management to include generating and reviewing monthly budget reports with Executive team, as well as collaborating with the Comptroller to ensure financial goals and projections were met.

Oversaw the performance of over 15 staff members in the U.S. and Latin America, and provided training on new processes, as well as on new applications and software.

EDUCATION & DEVELOPMENT

Certified Scrum Master

Certified Blockchain Business Foundations

Bachelor of Science, Industrial Engineering, New Jersey Institute of Technology, Newark, NJ

ISO 27001 Information Security Management Systems Lead Auditor

Information Technology Infrastructure Library (ITIL)

ISO-9001 Quality Systems Lead Auditor

Microsoft Certified Professional (MCP)

Contact this candidate