Sujatha D

Senior QA Analyst/UAT Lead/Release Manager

Email: ad0wj7@r.postjobfree.com

Cell: 925-***-****

Professional Summary:

• 7+ years of IT experience in Software Quality Assurance and Testing in different environments and platforms including Client/Server and Web based applications, Middleware and Databases.

• Extensive experience in Verification, Validation, Black Box, Functionality, System, Integration, Smoke, Sanity, Stress, Static, Backend, Regression, Browser compatibility, Load/Performance and Usability testing.

• Proficient in analyzing the Business Requirements, Software Requirement Specifications, Functional Design Documents to formulate Test Plans, Test Strategies, Test Objectives and Test Cases/Scripts for testing various applications to ensure Business compliance.

• Expert in performing SIT, UAT and Production release validations.

• Experience working Scrum master, Release manager and as a Jira administrator to create epics, stories, tasks, dashboards and filters.

• Solid Back End Testing experience in SQL Server, MySQL and Oracle environments by writing and executing SQL Queries using different types of Query tools like TOAD, SQL Assistant and SQL Developer.

• Extensively used test management tools such as HP Quality center, Test Director for Test Case development, Automation Tools like UFT(QTP), Selenium and PyTest.

• Experience in maintaining the Traceability Matrix.

• Strong business knowledge of Banking, Financial, Utility and Insurance domains.

• Proficient with various phases of Software Testing Life Cycle (STLC), Software Development Life Cycle (SDLC) and methodologies like the Agile, Traditional Waterfall Model, Spiral and Scrum.

• Experience in creating Test Data, Analyzing Defects and interacting with the development team to resolve issues.

• Ability to dig into technical problems and write clear and detailed Defect Reports.

• Extensive Documentation Skills for use in Standardization of Testing Procedures and Guidelines.

• Very comfortable in attending conference calls with manual testing team, development team, Business analysis team, technical architects to better understand business, functional requirements.

• Motivated self-starter and an excellent team player with the ability to work in time sensitive environments and present ideas in a concise, logical and well-organized format.

• Expertise in establishing database connections for Python by configuring packages like MySQL-Python.

• Hands-on experience with version control tools such as GitHub, GitLab.

• Experience with continuous integration (CI) and continuous deployment (CD) automation using Jenkins.

• Excellent analytical and problem-solving skills and ability to work on own besides being a valuable and contributing team player.

• Used to attend all UAT Related meetings and provide UAT status updates and report testing metrics to Manager.

Technical Skills:

Testing Tools: JIRA, HP Quality Center, Selenium, Postman.

Databases: SQL Server, MySQL, Oracle, MS Access

Database Tools: MySQL Query Browser, SQL Assistant, SQL Developer

Environment: Windows UNIX, and MAC OS

MS Tools: Word, Excel, MS Access, Power Point, MS Project, Visio and FrontPage Methodologies: Agile, Waterfall, Spiral and Scrum

Deployment Tools: Jenkins,Release Management Tool(RLM)

Methodologies:Agile, Scrum and Waterfall

Cloud Environment:AWS Services, EC2, ELB, VPC, RDS, AMI, IAM, Cloud formation, S3, Cloud Operating System.

Tracking Tools:ALM, JIRA.

Work Summary:

Senior QA Specialist : June 2021 to Present CitiBank, Irving, TX

Net Interest Income stress test tool is a bottom-up assessment where participant banks are required to produce projections over a period of 3 years. Main objective of this project is to assess the impact of adverse macroeconomic scenarios on the solvency of EU Banks.

Environment: Bitbucket, Jenkins, Cloud ECS cluster, Docker, Oracle, RedHat OpenShift, ELK(Kibana), Jira, Jupyter Notebook, RLM, SonarQube, Confluence, Swagger, Black Duck, Postman.

Responsibilities:

• Responsible for developing and executing manual test plans and test cases for Web Services SOAP and RESTFUL Web Services.

• Experience in writing CSS Selectors, XPath expressions to identify web elements.

• Project is under an Agile environment; Attended daily standup meetings, provided daily status on manual and automation test results—attended sprint plan meetings to review the user stories and story points.

• Worked as scrum master, release engineer and JIRA administrator to create release specific epics, stories, dev and QA tasks.

• Responsible for Code deployment to various environments using RLM tool and DB deployment to UAT2/UAT4/UAT7 by creating incidents and CR creation for controlled environments

• Coordinated release timelines and priorities with Business, Dev lead, Release team and deployment teams.

• Performed functional testing and Regression Testing, cross browser compatibility testing on different browsers like Firefox, Chrome and IE.

• Acted as a Subject Matter Expert for the module. Helped on-board new QA and Dev team members.

• Validated Restful API JSON response, Schema, HTTP status codes, Data types and authorization checks for all environments using Postman.

• Worked with programmers to test the daily builds and reported bugs.

• Collaborated with the development team on test automation efforts to ensure that development supports the testing solutions.

• Developed the Automation Test Scripts using Selenium framework with python—based on design pattern Page Object Model for reusability.

• Created and executed automation test scripts using Selenium WebDriver and PyTest framework.

• Worked with Developers and Quality Assurance associates to identify and implement test - suites/test cases for diverse projects.

•. Executed test cases for User Acceptance Testing(UAT) and communicate with the UAT lead throughout the testing life cycle to ensure the defects or issues are resolved.

• Executed find, grep, PS, kill, find, cp, mv, tail, cd, view, vi etc. commands in UNIX/Linux. - Tail the log files in UNIX / Linux to debug the issues / bugs.

• Updated environment setup files as needed in UNIX / Linux.

• Developed SQL queries for validating data in database used SQL Developer tool to connect to the database and execute SQL queries.

• Used Bitbucket, Jenkins, Cloud ECS cluster, Docker, Oracle, RedHat OpenShift, ELK(Kibana), Jira, Jupyter Notebook, RLM, Sonarqube, Confluence, Swagger, Black Duck.

• Worked across teams/disciplines to ensure release readiness and quality deployments - Scrum Master for geographically distributed teams and managed planning, backlog grooming and TDD implementation. In addition to supporting Product Owners in their efforts and facilitates a healthy intra-team dynamic with respect to priorities and scope. Manages cross-functional and cross-application dependencies in cooperation with other Project teams.

• Review and Manage test scripts and defects and update the tasks and tickets in Jira for continuous tracking.

Senior QA Tester :Jan 2019 to June 2021 Aktana Inc, SFO, CA

Aktana’s AI-driven next-best-action platform integrates with every data source and major player in your commercial tech stack, transforming mountains of data into clear recommendations delivered into existing workflows. By embedding intelligence throughout the entire omnichannel ecosystem.

Responsibilities:

• Largely responsible for Manual and Automation deliverables across multiple web-based applications/products developed on Java/Python.

• Responsible for creating product test plans, functional test cases, mobile testing (iPhone and Android) and identifying automation tests, actively participating in code review, design review and product envisioning meetings.

• Leader in testing multi-variant and A/B tests designed and developed using homegrown and third-party products like HP Optimost.

• Created smart, reusable page object model-based automation framework to minimize maintenance overhead

• Expert in performing Root Cause Analysis and troubleshooting critical application/UI issues - Adopted TestNG framework into automation for generation of optimized test result reports and for easy test case grouping

• Created and maintained jobs to automate Build Process, build verification testing, Regression testing and Production health monitors using JENKINS

• Developed tests to check homegrown and third-party Web Services/REST API using Postman.

• Experience in performing SQL queries as required to gather and validate data in support to UAT testing.

• Expert in performing cross browser testing on multiple OS and devices.

• Performed Functional testing, Build verification testing, Smoke testing and Regression testing across Applications/Verticals

• Developed SQL queries to check backend/Data quality on MySQL and SQL Server Database - As Scrum Master, organized Daily Scrum, Sprint planning, Sprint Review Meetings, Retrospective meeting, Sprint release demo,

• Sprint fallouts and unplanned requirements and update the Sprint Backlog in JIRA on weekly basis as part Agile software

• Development methodology and Tools (JIRA, Confluence).

QA Tester :May`16 to Dec`18 GTS-RDC Integration, PG&E Inc, SFO, CA

The objective of GTS/RDC Integration project is to expand the risk monitoring capabilities of the RDC system to complement the capabilities of GTS. Gas Transmission system, It is a replacement for the existing GTS, pipe ranger, INSIDEtracc, BTU and PCS application. GTS allows PG&E Trader to create Gas Transmission deals with their customers and calculate their credit exposure for each deal that they create. RDC (Risk Data Analysis) which supports real time commodity exposure and assists the traders with risk Analysis for each and every deal. GTS is also capable of producing efficient reports for all the customers with their overall transactions. GTS used by the other departments of PG&E to upload the daily, weekly, monthly reports.

Environment: Java, JSP, EJB, Struts, Servlets, HTML, XML, JavaScript, Oracle, Apache Tomcat, Mercury Quality Center 9.2, QTP 9.2, Load Runner, MS Windows XP, HP Unix, Red Hat Linux.

Responsibilities:

• Analysis of Business requirements, functional specifications and creation of traceability matrix, test cases and other deliverable metrics.

• Analysis of business and system requirements to develop detailed WebServices (API) Test Plans.

• Send Results to an external excel sheet with Status and Comments.

• Created reusable business and generic VB script functions which can be used anywhere in the test scripts

• Web services and workflows testing and automated the test suite and test cases using SOAP tool.

• Involved in Functional Testing, Integration Testing, Business Process Validation, Load & Performance Testing

• Performed Data Base Testing by writing and executing Queries using Toad. - Performed integrating Testing and Server-side Testing.

• Performance Testing using Load Runner.

• End to end functional testing, negative testing

• Code Coverage Analysis (White Box Testing) and XML testing (Gray Box Testing). - Executed the test cases and reported the Defects in the Quality Center.

• Developed Release Notes, Release History, Defect Summary reports etc.

• Thoroughly inspected the out files generated and discussed potential areas of bug with the development team.

• Involved in the requirement review, status update and Pre/Post Release Review calls.

QA Analyst: Jan`16 to Apr`16 Interactive Voice Response (CTI-IVR Integration), PG&E Inc, SFO, CA

When a customer calls PG&E for service, the transaction begins in PG&E’s interactive voice response (IVR) system. A menu of pre-recorded prompts allows the customer to respond to options with voice and telephone touch-tone commands, which enable the IVR to authenticate the customer. However, at any point in an IVR-directed transaction, the customer may choose to prompt out of the IVR to speak directly with a CSR.

Environment: IVR, VOIP, CC&B – OH Environment, CTI, Avaya Soft phone, EAI, ITKO LISA, SQL, Win XP Service Pack 2, QTP 8.2, Load runner, Java, SOA, SOAP, XML, Clear Quest, JUnit and Selenium.

Responsibilities:

• Analysis of Business requirements, functional specifications and creation of traceability matrix, test cases and other deliverable metrics.

• Analysis of business and system requirements to develop detailed web services (API) Test Plans.

• Involved in writing automation scripts in Java and vbscript using Selenium and Quick Test Pro. Involved in testing application using JUnit

• Web services and workflows testing and automated the test suit and test cases using SOAP tool.

• Involved in Functional Testing, Integration Testing, Business Process Validation, Load & Performance Testing, Virtual Service Environment

• Performed Data Base Testing by writing and executing Queries using Toad. - Performed integrating Testing and Server-side Testing.

• Performance Testing using Load Runner.

• End to end functional testing, negative testing

• Code Coverage Analysis (White Box Testing) and XML testing (Gray Box Testing). - Executed the test cases and reported the Defects in the Quality Center.

• Developed Release Notes, Release History, Defect Summary reports etc.

Education:

Bachelors in Engineering form Andhra University - 2000 to 2004

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