Alicia Winowiecki

Accounting Assistant at Flint Odyssey House

Flint, MI 48532

ad0wif@r.postjobfree.com

+1-810-***-****

Strong critical thinker and proactive problem solver with exceptional ability to efficiently prioritize simultaneous responsibilities within time limits. Looking to obtain a position where I can use and enhance my knowledge and talent for the development of both the organization and myself. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Billing Specialist

Flint Odyssey House - Flint, MI

May 2017 to Present

• Patient demographic data entry

• Obtaining referrals and pre-authorizations as required

• Checking eligibility and benefits verification

• Reviewing patient bills for accuracy and completeness and obtaining any missing information

• Preparing, reviewing, and transmitting claims using billing software

• Following up on unpaid claims within standard billing cycle timeframe

• Checking each insurance payment for accuracy

• Calling insurance companies regarding any discrepancy in payments if necessary

• Identifying and billing secondary or tertiary insurances

• Reviewing accounts for insurance of patient follow-up

• Researching and appealing denied claims

Contact Center Team Lead

Credit Union ONE - Ferndale, MI

January 2014 to December 2016

Monitoring, organizing, and coaching the Contact Center Team. Training and development of Call Center team. Develop team member’s potential in new ways to increase the opportunities of sales. Creating a conducive work environment for the Contact Center. Documenting reports on each team member’s performance and targets. Handling escalated calls, complaints, and questions as necessary. Member Sales Consultant/Supervisor

Credit Union ONE - Rochester, MI

May 2011 to January 2014

Responsibilities

Manage the Branch in Managers absence. This includes managing vault cash, Open/Close/End of Day Balancing. Supervise team of four individuals. Assist members with opening Accounts/Loans/CD’s/IRA’s. Perform team meetings. Maintain my own Sales Goals Customer Service Manager

Wal-Mart - Rochester Hills, MI

March 2009 to April 2011

Responsibilities:

• Staff training and development

• Maintain and restock inventory

• Approve monetary transactions

• Monitor performance/ensure compliance

• Provide customer service in fast-paced atmosphere Patient Access Representative

St Joseph Mercy Hospital - Pontiac, MI

August 2004 to March 2009

Responsibilities:

• Verify insurance benefits/coverage

• Admit/Discharge patients

• Register/schedule patients for health services

• Assist Department Supervisor in completing various projects in improving revenue Responsibilities:

• Bed management operations

Education

Bachelor of Science in Healthcare Administration

University of Michigan Flint - Flint, MI

Associates in Science

Mott Community College - Flint, MI

Skills

• Proficient in Peachtree, MS Word, Excel, Powerpoint, and Outlook. Experience with Cerner and Healthquest. Type 60 words per minute.

• Accounts Receivable

• Invoice

• Quickbooks

• Accounts Payable

• Accounting

• credit

• Sales

• Microsoft Office

• Bookkeeping

• Data Entry

• Filing

• Excel

• Clerical Experience

• Microsoft Powerpoint

• Billing

• MS Office

• Microsoft Word

• Outlook

• ADP

• CPT Coding

• ICD-10

• Customer Service

• Medical Terminology

• Typing

• Insurance Verification

• ICD-9

• Medical Records

• Training & Development

• EMR Systems

• Medical Billing

• Medical Coding

• Hospital Experience

• Microsoft Outlook

Assessments

Electronic Medical Records: Best Practices — Highly Proficient June 2019

Knowledge of EMR data, associated privacy regulations, and best practices for EMR use. Full results: Highly Proficient

Written Communication — Highly Proficient

July 2019

Measures a candidate's ability to convey written information using proper grammar rules. Full results: Highly Proficient

Administrative Assistant — Highly Proficient

December 2019

Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Highly Proficient

Scheduling — Highly Proficient

August 2020

Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Highly Proficient

Medical receptionist skills — Highly Proficient

August 2022

Managing physician schedules and maintaining accurate patient records Full results: Highly Proficient

Security guard skills — Highly Proficient

September 2022

Assessing risks, enforcing security standards, and handling complaints Full results: Highly Proficient

HR: Compensation & benefits — Proficient

December 2022

Knowledge of compensation and benefits programs

Full results: Proficient

Medical receptionist skills — Highly Proficient

August 2022

Managing physician schedules and maintaining accurate patient records Full results: Highly Proficient

Medical billing — Completed

February 2023

Understanding the procedures and forms used for medical billing Full results: Completed

Administrative assistant/receptionist — Proficient February 2023

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Protecting patient privacy — Proficient

March 2023

Understanding privacy rules and regulations associated with patient records Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Skills

• Diligent, detail oriented Administrative Assistant knowledgeable of all office functions, with a solid background in the healthcare field.

• Excels at multi-tasking in a fast-paced environment, completing projects within time and budget constraints.

• Superior telephone and customer service skills.

• Experience with monetary exchanges/transactions

• Knowledge of Medical Terminology

Contact this candidate