Ibet Morales

Orlando, FL *****

ad0whr@r.postjobfree.com

+1-407-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Receptionist

Morgan & Morgan - Orlando, FL

July 2023 to Present

• Greet clients and inquire into their purpose of visiting the firm

• Record all information provided by clients and forward it to attorneys.

• Answer phone calls by operating Arc systems, transferring calls, and taking messages

• Handle incoming and outgoing correspondence according to established protocols and procedures

• Ensuring that conference and shared spaces are tidy and ready for client meetings Dispensary Associate

GrowHealthy - Orlando, FL

April 2020 to July 2023

• Engage and educate patients in a positive manner

• Ensure patient intake forms are accurate and complete

• Maintain compliance with all local and state regulations

• Perform general office work, such as filing records, operating copy machines, and using email

• Provide Dispensary General and Assistant Managers with patient feedback on a timely basis

• Maintain proper recordkeeping such as patient intake forms, cash handling records, chain of custody documents and waste disposal logs

• Consistently deliver excellent, and compassionate patient services

• Proficient on HIPAA and confidentiality requirements.

• Current on product knowledge and proper dosage.

Administrative Manager

Marijuana Doctor - Orlando, FL

December 2018 to December 2019

• Answer phones and greet patients.

• Input new patients into the Department of Health (DOH) registry.

• Regularly review DOH website for state updates.

• Intake/outtake of patients during scheduled doctor days.

• Provide patients with CBD information and opportunities to cross sell.

• Educate patients on medicinal cannabis and the state process.

• Basic office cleaning and organization.

• Help provide the schedule for the admins in the office.

• Make sure patients Recommendations are placed on the Medical Marijuana Use Registry (MMUR) in a timely manner.

• Make sure to take inventory for the offices.

• Have the schedule prepared for all employees.

• Make sure that the Doctors have their paperwork ready and are scheduled their appropriate hours

• Provide a schedule for the employees

• Call dispensaries to see if they can do provide our patients with education and information about their product

• Train employees.

• Designate tasks for everyone

Driver

Edward Zengel and Son's Express - Fort Myers, FL

September 2015 to April 2019

• Acquiring and distributing packages and mail to designated locations around Orlando.

• Preserving the vehicle used by cleaning and routinely check for maintenance Obeying traffic laws and keeping to safety guidelines

Bakery Clerk

Publix - Orlando, FL

September 2014 to September 2015

• Providing superb customer service

• Produce information needed to customers to assist in product-related decisions

• Taking and filling special orders for customers

• Restock bakery trays, display cases

• Following sanitation and safety guidelines

• Aided cleaning duties

Attractions Attendant

Universal Studios Florida - Orlando, FL

November 2012 to July 2014

• Ensuring the proper use of safety practices and procedures while operating the attraction.

• Loading and unloading of ride vehicles

• Checking ride restraints and lap bars

• Providing safety instructions

• Dispatching vehicles and observing ride monitors to ensure the safe operation of the attraction

• Greeted guests in a professional friendly manner

• Safely evacuating the ride in accordance to operating procedures.

• Responsible for ensuring a neat and organized work area and keeping the area free of debris. Education

As in Baking and Pastry Management

Valencia College - Orlando, FL

September 2009 to Present

Certificate of Completion in Dispensary Management Learn Sativa University - Orlando, FL

March 2020 to March 2020

Associate in Business Management and Marketing

Valencia College - Orlando, FL

September 2009 to December 2014

High school or equivalent

Colonial High School - Orlando, FL

September 2005 to June 2009

Skills

• Receptionist (1 year)

• Data Entry (1 year)

• Scheduling (1 year)

• Microsoft Office (1 year)

• Microsoft Word (1 year)

• Management

• Customer Service Skills

• Inventory

• Clerical

• Organizational Skills

• Filing

• Microsoft

• Clerical Experience

• Customer Service (8 years)

• Schedule Management (1 year)

• Front Desk (1 year)

• Training (1 year)

• Hospitality Experience

• Door-to-Door Experience

• Computer literacy

• Sales

• English

• Cash handling

• Presentation skills

• Retail sales

• Leadership

• Windows

• Microsoft Excel

• Microsoft Powerpoint

• Phone etiquette

• Typing

• Word processing

• Administrative Experience

Certifications and Licenses

Driver's License

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