Pamela York

Stafford, VA *****

ad0wgx@r.postjobfree.com

+1-910-***-****

Authorized to work in the US for any employer

Work Experience

TEMPORARY MEDICAL RECEPTIONIST

POTOMAC INTERNAL MEDICINE - Woodbridge, VA

January 2022 to March 2022

Check-in/Check-Out patients, answering multi-line telephone, scanning documents, post payments, verify insurance.

TEMPORARY MEDICAL RECEPTIONIST

KIDMED PEDIATRIC URGENT CARE - Stafford, VA

September 2021 to October 2021

Answered multi-line telephone, cleaned kitchen after business closure nightly, re-stocked refrigerators, tidied waiting area.

TEMPORARY CALL CENTER RECEPTIONIST

ORTHOPEDIC SPECIALTY CLINIC - Fredericksburg, VA

August 2020 to August 2020

Answered inbound calls to schedule patients for short-term care. Utilized EMR NextGen. TEMPORARY ADMINISRATIVE ASSISTANT

NORTHERN VIRGINIA TEMPORARY STAFFING - Falls Church, VA August 2019 to March 2020

Opened and closed real estate company's office, greeted clients, answered telephone, scanned documents, photocopied documents, faxed documents, electronic bank deposits, managed and distributed mail, signed for deliveries from UPS, FedEx, and USPS on a temporary assignment. MEDICAL RECEPTIONIST

AQUIA FAMILY MEDICAL CENTER - Stafford, VA

June 2018 to August 2018

Greeted and checked-in & checked-out patients, registered new patients, answered multi-lined telephone, responded to telephone and in person request for information, scheduled and confirmed appointments, scanned, photocopied, and faxed documents, accepted payments for POS, interviewed potential patients for treatment, experience using EMR Amazing Charts, NextGen, Availity. DENTAL RECEPTIONIST

SCARBORO FAMILY DENTISTRY - Fayetteville, NC

April 1999 to October 1999

Greeted and registered new patients, insurance verification, answered multi-line telephone, managed incoming and outgoing mail, manage recall system, scheduled and confirmed appointments, processed insurance claims.

RECEPTIONIST

INTERIM TEMPORARY SERVICES - Fayetteville, NC

February 1998 to February 1999

Provided clerical support to different local and government agencies on a temporary basis

(e. g. Dept of Voter's Registration Office, Dept, of Social Services, Dept. of Environmental Health, as well as Physician's Offices)

DENTAL RECEPTIONIST

DAVIS FAMILY DENTISTRY - Weldon, NC

January 1997 to February 1998

Greeted and Registered new patients, insurance verification, answered multi-lines telephone, manage incoming and outgoing mail, manage recall system, scheduled and confirmed appointments, processed insurance claims.

TELEPHONE OPERATOR

BELL ATLANTIC TELECOMMUNICATIONS - Hampton, VA

February 1996 to December 1996

Provided directory assistance to the public, performed data entry, customer service, call center environment

Education

DIPLOMA in Medical Administrative Assistant

ALTIERUS CAREER COLLEGE - Woodbridge, VA

November 2016 to June 2018

HIGH SCHOOL DIPLOMA in Basic and Business Courses

WELDON HIGH SCHOOL - Weldon, NC

August 1982 to June 1986

Skills

• Filing (10+ years)

• EMR (Amazing Charts, NextGen, Athena (4 years)

• Front desk (5 years)

• HIPAA (3 years)

• Telecommunication

• Google Suite (3 years)

• Time management

• Administrative experience (2 years)

• Microsoft Office (1 year)

• Data entry

• Documentation review

• Computer literacy

• English

• Microsoft Word

• Office experience

• Medical records

• Typing

• Order entry

• Phone etiquette

• Communication skills

• Microsoft Excel

• Discharge planning

• Stocking

• Social work

• Medical receptionist

• Dental receptionist

• Pediatrics

• Customer service

• Anatomy knowledge

• ICD-10

• Medical office experience

• Computer skills

• CPR

• Vital signs

• Medical billing

• Cleaning

• Medical coding

• Medical scheduling

• Clerical experience

• POS

• Medical terminology

• Insurance verification

• Organizational skills

• Cash handling

• Electronic Banking Deposit

• EMR Athenahealth (1 year)

• Multi-line phone systems

• EHR systems

• Office Management

• Writing skills

Awards

Dean’s List

November 2016

Dean’s List

February 2017

President’s List

June 2018

Certifications and Licenses

Certified Medical Administrative Assistant

November 2020

Certified Medical Administrative Assistant

November 2022

Assessments

Work style: Conscientiousness — Proficient

May 2019

Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.

Full results: Proficient

Medical receptionist skills — Highly Proficient

March 2021

Managing physician schedules and maintaining accurate patient records Full results: Highly Proficient

Basic computer skills — Completed

January 2020

Performing basic computer operations, navigating a Windows OS, and troubleshooting common computer problems.

Full results: Completed

Receptionist — Proficient

August 2020

Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Proficient

Call center customer service — Completed

June 2019

Measures a candidate's ability to demonstrate customer service skills in a call center setting. Full results: Completed

Work style: Reliability — Completed

June 2021

Tendency to be dependable and come to work

Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

• CPR/AED by the American Heart Association issued by Altierus Career College, November 2016

• HIPAA Certification, Altierus Career College, November 2016

• OSHA Certification, Altierus Career College, November 2016

• Claim Gear Electronic Health Record Training, May 2018

• Insurance Training, 2016-2017

Contact this candidate