SKILLS

WORK HISTORY

CAIGE BURGESS

TACOMA, WA **409

253-***-**** ad0wgv@r.postjobfree.com

Communication Management

Human Resources Administration

Record Retention

Training and Development

Recruitment & Talent Acquisition

Customer Service

HRIS

Time Management

WILD WAVES THEME & WATER PARK

Human Resources Assistant Federal Way, WA August 2022 - Current Maintained and updated employee records, ensuring accuracy and confidentiality. Prepared and distributed internal communications related to HR Policies and procedures. Coordinated recruitment efforts, including posting job openings, screening resumes, and conducting initial candidate interviews.

Facilitated onboarding process for new employees, including paperwork completion, orientation sessions, and introduction to company culture and policies for 700 seasonal employees. Maintained and prepared documentation related to performance of employees, evaluations, and disciplinary actions.

Strategized and implemented employee engagement tactics to retain and boost employee morale. MEDIX STAFFING

Covid-19 Testing Lead Tacoma, WA May 2022 - August 2022 Implemented and maintained Covid-19 test programs within the Royal Caribbean Cruise Line. Enforced and abided by State and CDC guidelines.

Trained and supervised 5-person Covid-19 test team. Review and adjusted policies to adapt to state and CDC guidelines. OLIVE GARDEN

Hostess & Takeout Operations Lead Tacoma, WA May 2019 - May 2022 Supervised a team of hostesses, ensuring a warm welcome and excellent service for guests. Mentored team members, resulting in a more cohesive and customer-focused front-of-house staff. Collaborated with the management team to plan and execute restaurant events, enhancing the overall guest experience.

Assisted fellow team members during busy periods, demonstrating a hands-on approach to guest service