Emergency Management Business Analyst

EDUCATION

California Baptist University, Riverside, California Completed August 2021

Bachelor of Arts in Business Administration with Management and HR

Arizona State University Completed May 2023

Master of Public Administration in Emergency Management and Homeland Security

WORK EXPERIENCE

Mckinsey Company, Tempe, AZ

Business Analyst (Intern) September 2022- to Date

Assisted senior business analysts in gathering and documenting business requirements for client projects.

Assisted in the preparation of project status reports and presentations for stakeholders.

Participated in meetings and workshops with clients to understand their needs and provide recommendations for process improvements.

Collaborated with cross-functional teams to ensure successful project implementation and delivery.

Created and maintained detailed project documentation, including business process diagrams, use cases, and functional specifications.

Conducted research and data analysis to identify trends and provide insights for strategic decision-making.

DEA Remodeling, Tempe, AZ November 2021- June 2022

Office Manager

Led a team in organizing a successful company-wide event, resulting in increased employee engagement and morale.

Developed and implemented efficient systems and procedures to streamline workflows, resulting in a 80% increase in productivity.

Conducted regular data analysis to identify areas for improvement and cost-saving opportunities.

Prepared reports and presentations for senior management, providing valuable insights and recommendations for operational enhancements.

Collaborated with cross-functional teams to ensure seamless communication and coordination of projects.

Led training programs to enhance employee skills and optimize office processes.

Kaiser Permanente, Fontana, California October 2020 – May 2021

Project Analyst I

·Completed special projects/ad-hoc reports as requested by top level management and leadership.

·Orchestrated and organized project meetings, schedules, and materials such as agendas, timelines, reports, and presentations with top level management, leadership, and physicians.

·Coordinated equipment handling and managed shipping of equipment to physicians across the United States.

·Operated and conducted different requests using Epic Management such as payroll for internal employees and scheduled patient appointments.

University of Southern California, Los Angeles, California February 2020- March 2020

Admissions Assistant for the department of Medical Education—Keck School of Medicine

Supported recruitment and admission application processing for the Master of Science in Narrative Medicine.

Assisted in the preparation of communications materials that promoted the admissions program and activities.

Advised and scheduled weekly meetings with the Director and Associate Director in the development of recruitment materials.

Scheduled recruitment activities for various territories and/or targeted student population.

Christopher Jonathan Ramirez, EA & Associates, LLC, Corona, California January 2018- January 2019

Public Relations Specialist/Administrative Assistant

Provided administrative support to the company and the Enrolled Agent which included scanning, faxing, responding to emails and phone calls.

Scheduled client meetings via emails, sent phone call reminders.

Used Google Analytics, Facebook Analytics to evaluate social media content.

Represented the company in business networking events with the Chamber of Commerce for the city of Corona and Norco.

SKILLS

Strong time management and organizational skills

Familiarity with project management principles

Excellent written and verbal communication skills

Strong analytical and problem-solving abilities

Advanced proficiency in Microsoft Office Suite, including Excel, PowerPoint, and Word

Languages: English and Swahili (Fluent)

Accomplishments: Excellence in Journalism Leadership 2018-2019 at California Baptist University,

Certified in National Response Framework 2023 by Federal Emergency Management Agency

Certified in Fundamental Emergency Management 2023 by Federal Emergency Management Agency

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