Project Management Software Engineering

LORD EVANS EDUAMAH

Email: ad0wfu@r.postjobfree.com/ad0wfu@r.postjobfree.com

Phone: 612-***-****

EDUCATION

University of St Thomas (Graduate school of Software Engineering -St Paul, Minnesota), MSc. Data Science (Sept.2015)

Globe University (Minnesota School of Business) Minneapolis: MBA – Project Management (June 2010)

Kwame Nkrumah University of Science and Technology, Ghana: Bachelor of science in Physics Feb 2003

MBA Graduate

PMI PMP Certified

Purdue University (Business Analytics- still pending)

PERSONAL ATTRIBUTES

Strong leadership skills with an ability to manage and inspire team members.

Self-starter with exceptional critical thinking skills to be resourceful.

Excellent written and verbal communication skills

Extensive knowledge and expertise in the use of project management methodologies

Proficient with Microsoft Office Suite, Visio, MS Project, MS Project Online (POL), Tableau and Data Visualization, KPIs

Excellent organizational and technical skills

Advanced analytical skills / Good presentation skills

Ability to work collaboratively in a team environment (knows when to lead and when to follow)

Strong analytical and problem-solving skills and excellent oral and written communication skills

Time management and ability to keep projects moving forward.

WORK EXPERIENCE

SR. IT BUSINESS ANALYST II – BUCKEYE PARTNERS L.P – OCT. 2022 TO PRESENT

Liaising between the IT department and the stakeholders.

Acting as an information source and communicator between business branches.

Understanding strategic business needs and plans for growth.

Enhancing the quality of IT processes

Analyzing the design of technical systems and business models.

Utilizing IT data for business insights.

Analyzing business needs.

Sourcing and implementing new business technology.

Finding technological solutions to business requirements.

Producing reports on application development and implementation.

Using Microsoft Visio to design process mapping for stakeholders.

Analyzing data to inform business decisions.

Reviewed, analyzed, and created detailed documentation of business systems and user needs, including workflow, program functions and steps required to develop or modify application programs.

Consulted with IT Personnel to determine business, functional and technical requirements for specified applications.

Developed effective reporting tools for the business unit and completed existing projects from original concept through final implementation.

Organized chart-holding facilities and assisted in training staff. Assisted various projects from start to finish through the SDLC process.

Facilitated strategic meetings between Perot technical team and hospital administrators resulting in identifying key differences in clinical systems.

Developed operational processes to increase company organization, productivity, and performance.

Works closely with business users to define requirements, prioritize issues, and address production support issues.

PRIVATE WEALTH MANAGEMENT ASSOCIATE/ JR. PROJECT COORDINATOR – US BANCORP – SEPT 2018 TO OCT 2022

Assisting in the development and implementation of assigned projects in accordance with best practices

Planning, scoping, and overseeing various projects in the department.

Tracking and communicating project status to stakeholders and project team members

Proactively progressing tasks

Making creative and innovative recommendations for process improvement and implementing process changes

Collaborate and communicate effectively with our broader product team, while supporting ad-hoc analytics where needed.

Execute creative problem solving and critical thinking on the job.

Maintain a high degree of accuracy along with attention to detail, excellent oral and written communication skills, strong interpersonal skills, and the ability to always meet deadlines.

Take accountability for work within a fast paced, exciting environment and learn from challenges as they arise.

Prepare and edit accurate information, family tree, basic client information page, financial worksheets, etc.

Presentation; professional and accurate slides.

Prepare and edit client net worth statements utilizing Excel at an intermediate level that is professional and accurate – know where to find information to populate NWS (utilize account maintenance system) [template available on Market Place]

Internal Meeting Invitations/Booking:

Outlook proficient.

WebEx information, as required.

Private Wealth Management protocol, knowledge necessary to execute efficiently (see Standard Operating Procedure).

Client Meeting Invitations/Booking:

Outlook proficient.

WebEx information, as required.

Presentation: Interface directly and professionally with clients as required.

Understand and grow a deep knowledge of account types and how to facilitate paperwork accurately.

Understand Salesforce as a power user:

Create a task/prospect record in Salesforce.

Open and close opportunities in salesforce.

Maintain Pipeline reports in salesforce.

Run reports on a weekly basis in salesforce.

Review and update client account information in salesforce.

Send mass marketing emails on PWA’s behalf with Salesforce Marketing Cloud.

Client Service: Execute client requests/inquiries and respond as necessary – know how to route requests to different departments in a timely manner.

Projects: complete special projects related to PWM operations as necessary/requested

PERSONAL BANKER/ CUSTOMER SERVICE BRANCH LEADER -- US BANK -- DECEMBER 2011 – SEPTEMBER 2018.

• Provide clients with information on bank’s services and products

Utilized strong analytical and problem-solving skills to derive innovative solutions.

Identifies investment needs of customers and provides.

• Confer with clients to gather specific information about their financial needs

• Recommend the bank’s products and services to clients

• Provide advice on financial solutions

• Perform bank business promotion activities

• Process credit lines, home loans and partner referral to other departments within the company for additional services

• Establish new client relationships and handle outbound outreach

• Manage sales activities to help meet branch goals

• Handle self-developed pipelines of clients and prospective clients by working on the branch data base

• Enter all transactions into bank’s database and make sure that accuracy is maintained

• Stay in constant touch with clients to keep them abreast of new products and services

Allocates assets for maximum investment potential and reports on gains and losses to customers and management.

Analyzes customer information to identify opportunities for growth and expansion of services.

Develops and maintains positive long-term relationships with customers.

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