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Customer Service Quality Assurance

Location:
Tracy, CA
Posted:
November 06, 2023

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Resume:

Manteca, CA ***** 209-***-**** ad0wfp@r.postjobfree.com

NAYANSINGH SADHRE

Experience Customer-oriented Supervisor with 3 years of hands-on experience overseeing employee performance and offering knowledgeable guidance and support. Expert Food and Retail industry best practices and principles of employee management. Blends superb time management and organizational skills to drive group success. Problem Resolution Planning & Organizing Training & Development Computer Skills . Flexible Schedule . . Customer Service Microsoft Office Reliable & Trustworthy Relationship Building People Skills PROFESSIONAL

SUMMARY

SKILLS ● Guest Satisfaction

● Storage Organization

● Production Efficiency

● Special Promotions

Health and Safety

Standards

● Problem Resolution

● Cafe Inventory

● Sales Strategies

● Sanitation Oversight

● Quality Assurance

Greeting and Seating

Guests

● Customer Service

SUPERVISOR 07/2021 to 01/2023

Indian Café Restaurant

STORE MANAGER 02/2021 to 07/2021

Vintage Spirits

WORK HISTORY

Oversaw restaurant maintenance and cleanliness, assigning tasks to individual team members in alignment with operational and customer needs

● Worked in cooperation with front and back of house staff to ensure smooth operations Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees

Completed thorough opening, closing and shift change functions to maintain operational standards each day

Established good customer relations and excellent service to build and retain loyal customers

● Adhered to all food safety regulations

Provided fast, friendly and knowledgeable service to guests, proactively promoting specials and enhancing sales of key menu items

● Maximized service levels through hands-on leadership Kept business financial transactions highly accurate by closely monitoring transactions and securely handling cash.Education And

● Training

Managed daily operations by completing purchasing, inventory control, merchandising and product distribution tasks

● Supervised cash drawer balances and deposits of store receipts

● Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies Connected with customers to provide assistance and collect feedback to optimize operations

● Organized new stock for floor placement

Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage

● Increased store sales by cross-selling complementary items

● Executed merchandising strategies to support store sales growth

● Prepared and submitted nightly bank deposits.

Shankar Narayan College, Mumbai, India

Bachelors of Commerce, Commerce, 04/2008

EDUCATION

English

Full Professional

Gujarati

Limited Working

Hindi

Full Professional

Marathi

Limited Working

Punjabi

Full Professional

LANGUAGES



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