Danny Montoya

**** ** ** ******, **** ***

Fort Lauderdale Florida

33308

1-754-***-****

ad0wef@r.postjobfree.com

EXPERIENCE

Memorial Healthcare system - Hollywood Florida - Patient Care Associate

November 2017 - January 2022

● Documented patient progress

● Provided professional patient care

● Applied exceptional customer service

● Collected specimen

● Applied professional phlebotomy skills to collect blood samples for diagnostics

Farmers insurance Hollywood Florida - Sr Service Advocate March 2003 - December 2015

● Provided excellent customer service

● Resolved challenging calls to handle from other employees with empathy

● Collected payments

● Verified the insurance policies with producers and with the customers

● Assisted providing creative Ideas for the company

● Trained new employees to succeed

EDUCATION

Broward College- Davie fl - Bachelors

2016-2021

● Psychology

● Development psychology

● Ethics

● Statistics

LICENSES

Bob Hogue School of Real Estate - Real Estate License 2015

● Practices

● Law

Paramount Training Service - Phlebotomy Certification & Certified Nursing Assistant License

Central Insurance School - All Lines Adjuster license & Customer Representative License.

SKILLS

Time management

Leadership

Problem solving

Multitasking

Marketing

Public speaking

APPLICATIONS & SOFTWARE

Windows

MacOS

Microsoft Office

Microsoft Excel

Microsoft SharePoint

Microsoft Outlook

Microsoft PowerPoint

Microsoft Word

Epic Electronic Medical Records

IBM AS 400

Multiple Listing service

Google Drive

Adobe Photo Design

Languages

English

Spanish

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