Melissa Walker

Montgomery Village, MD *****

ad0wbi@r.postjobfree.com

+1-202-***-****

Authorized to work in the US for any employer

Work Experience

Administrative Assistant

Tlab Inc - Gaithersburg, MD

September 2022 to Present

• Answer phones

• Answer emails

• Data entry for new and existing clients

• Create and update database for new and existing clients

• Prepare specimen results for review

Medical Assistant

Capital Digestive Care - Rockville, MD

June 2016 to June 2022

Triage patients

Assist with minor procedures

Schedule appointments

Assist front desk with answering phones

Discuss lab results and pathology with patients

Phlebotomy

Order supplies

Perform testing-SIBO breath test, Lactulose breath test, Capsule endoscopy, stool studies and H. Pylori breath tests

Work closely with my assigned Doctor

Injections

COVID-19 testing

Data Entry

EMR

Microsoft/Centricity/gMed

Medical coding

Office Manager/Medical Assistant

Mid-Atlantic, LLC - Rockville, MD

March 2012 to July 2016

Rockville, MD

Dr. Danielle Oregonian 515-***-****

Answer multi-phone line

Make appointments

Verify Insurances

Surgery Scheduler

Billing

Responsible for opening and closing office

Order supplies

Assist in overall run of the office

Assist with procedures

Phlebotomy

Injections

EMR

Data entry

Medical Coding

MA/MA Supervisor

Dermatology and Clinical Skincare Center - Bethesda, MD May 2003 to October 2010

Ilene Lenkowsky 301-***-****

Assisted Dr. Yu with MOHs surgery

Assisted all other doctors with minor excisions

Head of Contact Dermatitis Patch testing with Dr. Ehrlich Assisted Dr. Palestine with cosmetics procedures: Botox, Fillers, Lasers-Diolite, V-beam, Fraxel, IPL, and hair laser removal

Performed Micro-dermabrasion and chemical peels

Helped at front desk when needed

Ordered supplies

Stocked rooms

Prepared schedule for all medical assistants

Payroll

Injections

Data Entry

Customer Service

Phlebotomy

Medical coding

Discussed lab results and pathology with patients

Office Manager

Roy C. Gomez - Richlands, VA

January 1990 to May 1999

Dr. Roy C. Gomez 276-***-****

Assisted Dr. Gomez examine and treat patients

Billing

Answering multi-line phone

Made appointments

Payroll

Ordered all supplies

Phlebotomy

Assisted in minor surgeries in office

Injections

Customer Service

Data entry

Medical coding

Triage patients

Emergency Room Phlebotomist/Receptionist

Shady Grove Medical Center - Rockville, MD

March 1984 to October 1989

Personnel Office 240-***-****

Phlebotomy

Charted all lab reports

Scheduled appointments on mutli-phone line

Maintained daily roster for ER Physicians

Data entry

Customer Service

Education

High school diploma

Skills

• Microsoft Office (7 years)

• Microsoft Word (7 years)

• Front Desk (10+ years)

• Front Office (10+ years)

• Reception (10+ years)

• Botox Experience (6 years)

• Experience Administering Injections (10+ years)

• Dermabrasion (4 years)

• EMR Systems (8 years)

• Triage (10+ years)

• Phlebotomy (10+ years)

• Esthetic Laser Treatment

• ICD-10 (2 years)

• Laboratory Experience (10+ years)

• Patient Care (10+ years)

• Venipuncture (10+ years)

• Anatomy Knowledge (10+ years)

• Insurance Verification (10+ years)

• Vital Signs (10+ years) Strong medical ethic Wound cleaning/care ability Enthusiastic caregiver Abides by infection control standards Chart preparation/filing aptness Obtaining/charting vital signs

(10+ years)

• Phlebotomy

• Medical Billing

• Medical Coding

• Clerical Experience

• Medical Records

• Medical Terminology

• Medical Office Experience

• CPT Coding

• Communication skills

• Customer service

• Microsoft Excel

• Medical scheduling

• Phone Etiquette

• Transcription

• Computer Skills

• ICD Coding

• Typing

• English

• EMR systems

• Medical collection

• Leadership

• Microsoft Outlook

• Microsoft Powerpoint

• Microsoft Project

• Microsoft Office

• Vital signs

Certifications and Licenses

CPR Certification

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