Kyle Mabray
503-***-**** ad0wbe@r.postjobfree.com Tigard, OR 97223
SUMMARY
Highly-motivated employee with desire to take on new challenges. Organized, with a strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
SKILLS
Operations Management
Business Development
Strategic Planning
Team Oversight
Client Service
Training and Development
Relationship Building
Negotiation
EXPERIENCE
Owner/Operator, Prestige Air Duct Cleaning, October 2021-April 2023 Gilbert, AZ
Set pricing structures according to market analytics and emerging trends. Led startup and creation of operational procedures and workflow planning. Researched potential partners in order to expand services offered. Collaborated with other owners on joint ventures and shared resources. Kept records for production, inventory, income and expenses. Determined pricing for products or services based on costs and competition. Onsite Manager, Urban Works Drywall, January 2019-June 2021 Tigard, OR
Maintained a safe working environment in compliance with OSHA regulations. Coordinated with other departments to ensure smooth operations. Monitored inventory levels and placed orders as needed. Assigned work and monitored performance of project personnel. Delegated work to staff, setting priorities and goals. Reviewed completed work to verify consistency, quality and conformance. Cashier Team Lead, Skyhigh Trampoline Park, May 2017-June 2019 Tigard, OR
Answered customer questions and provided store information. Assisted with training new cashiers and customer service team members to increase speed of onboarding.
Processed payments promptly for customers to exceed productivity standards. Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
Assisted cashiers with resolving customer complaints and inquiries. Helped customers find specific products, answered questions and offered product advice. CDI Search Consultant, CDI Answers, June 2023-Current Beaverton, OR
Developed and implemented search strategies to identify qualified candidates for open positions.
Conducted initial screening of potential candidates, including phone interviews and reference checks.
Maintained relationships with hiring managers to ensure the right fit for their organization's needs.
EDUCATION AND TRAINING
High School Diploma
Southridge High School, Beaverton OR June 2018