Director Food Service

Objective

Seeking a position with a stable company with high expectations where I can exercise my sound judgment and critical analysis skills, in addition to my expansive knowledge and experience to positively impact the business and its customers.

Skills

Multi-Unit Management

Full Service Restaurant Management

Healthcare Food Service Management (Hospital & Senior Care)

Extensive Knowledge of Modified Diets

Front and Back of the House Management

Employee Hiring, Training, Mentoring

Budget Creation and Management

Proven Profit and Loss Responsibility

Inventory, Ordering and Quality Control

Excellent Interpersonal and Customer Service Skills

Extensive Knowledge of Healthcare Regulations

Computer (Microsoft Word, Excel, Outlook, Internet, and Ordering Systems)

ServSafe Certified

Security Guard License

Experience / Accomplishments

Sonida Living 10/2022 – 3/2023

Director, Dining Services

Managed front of house and back of house, changed to scratch cooking, cleaned the facility, implemented policy & procedure that wasn’t being followed.

Single Source 5/2021 – 10/2022

Delivery Driver

Allied Security 5/2020 – 5/2021

Security Guard

Daybreak Venture 2/2020 – 4/2020

Denton, TX

Director, Dining Services

Managed front of house and back of house, changed to scratch cooking, cleaned the facility, implemented policy & procedure that wasn’t being followed.

Allied Security 5/2018 – 2/2020

Security Guard

Argyle Independence School District 2015 – 5/2018

Argyle, Texas

Substitute Teacher

Substitute teacher for grades 6th through 12th all subjects.

Carrollton Springs 2011 – 1/2013

Carrollton, Texas

Director, Dining Services

Hired to implement kitchen set-up by purchasing supplies, equipment, dinnerware, etc. Set up menu system, ordering system, operational policies & procedure, HACCP procedures. Worked closely with Clinical Dietitian to implement modified diets. Hired and trained employees. Created employee schedules and cleaning schedules. Implemented budgetary controls, catering, and service for patients, staff, and visitors.

Lewisville Estates 2010 to 6/2011

Lewisville, Texas

Director, Dining Services

Changed community food service from an institutional heat and serve kitchen to a complete “from scratch” kitchen. Implemented HACCP procedures from back of house to front of house, and changed service to restaurant style quality service. Reduced staff significantly. Improved catering both in-house and for outside functions. Implemented budgetary controls to reduce labor, supplies, and food costs.

Eden Estates 2008 to 2009

Bedford, Texas

Director, Dining Services

Increased the food quality and service in a restaurant style setting. Enhanced the menus and increased resident satisfaction within the community.

Healthcare Services Group 2007 to 2008

Ft. Worth, Texas

District Manager, Dining Services

Managed 10 communities. Monitored and supported communities to ensure budgetary goals and healthcare regulations were met and exceeded. Worked closely with the client and the residents to ensure customer satisfaction.

Merrill Gardens, LLC 2005 to 2007

Ft. Worth, Texas

Regional Director, Dining Services

Managed 18 communities. Implemented "Anytime Dining" which is defined as Formal, Restaurant Style Service where residents could dine anytime during the day. Implemented monthly dining events, display cooking events, and premier dining events. Established daily, weekly, monthly, and quarterly sales goals/forecasts to exceed budget expectations. Ensured cost compliance systems and procedures were in place

Pancho’s Mexican Buffet 2002 - 2004

Euless, Texas

Manager

Managed both front of the house and back of the house operations.

Morrison Management Specialists 1988 – 2001

Atlanta, GA

Director, Dining Services

Contract service company where I worked for several different hospitals. Each hospital move was a promotion to a larger operation. This position included catering and vending in addition to patient meals and visitor's cafeteria. I increased sales and patient satisfaction at each hospital. In my position, I worked closely with hospital departments, doctors, and Morrison's Leadership.

Education

Carson Newman College

Jefferson City, Tennessee

B. S. Degree

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