C

KIMBERLY

CATCHINGS

678-***-****

kimberlycatchings92@

gmail.com

LILBURN, GA 30047

SUMMARY

Offering excellent project management, multi-tasking and communication skills to coordinate multiple, concurrent projects with competing demands. Makes sound decisions in high-pressure settings and utilize analytical problem-solving skills to troubleshoot and resolve issues. Articulate communicator with strong customer service skills. SKILLS

Project Tracking

Compliance Monitoring

Project Planning

Workforce Training

Workflow Analysis

Sprint Planning

Effective Customer Communication

Scrum Processes

Leading Scrum Meetings

Risk Identification

Agile Best Practices

Client Relations

EXPERIENCE

Project Manager

Snellville, GA

DaVita/ Jun 2014 to Aug 2021

Conducted regular status meetings with internal teams and external partners to track progress against established milestones.

Analyzed data from various sources such as surveys, interviews, focus groups. to inform decision-making related to projects.

Presented findings from data analysis in a clear, concise manner that was easily understood by stakeholders at all levels of the organization. Participated in cross-functional teams responsible for developing innovative solutions for complex problems.

Implemented effective communication protocols between internal teams working on different aspects of a given project.

Facilitated resolution of conflicts between team members when necessary. Actively sought out feedback from stakeholders throughout the duration of a project in order to identify areas needing improvement or adjustment. Business Analyst/ Certfied Scrum Master/Agile Scrum Master Lawrenceville, GA

US Renal/ Mar 2021 to Present

Collaborated with stakeholders across departments to define requirements for new projects.

Conducted interviews with subject matter experts to gather information on existing systems and procedures.

Identified gaps between current state and desired future state operations. Prepared documentation summarizing findings from stakeholder meetings and workshops.

Gathered feedback from end users regarding usability issues related to applications or systems.

Monitored project timelines and budgets by tracking milestones, deliverables, tasks. Assisted in developing training materials for internal staff on new products or services. Improved processes and procedures to achieve key performance metrics. Managed timely flow of business intelligence information to users. Assessed programs to identify risks or problems to determine appropriate responses. EDUCATION AND TRAINING

Scrum Matster Certfication

Leading Agile, LLC 2023

Bachelor of Health Care Administration: Business Management- And Project Management University of Arizona May 2021

Tucson, AZ

Contact this candidate