JACOBUS JOHANNES HAMMANN

Administrative Operations Manager

(Financial Accountant)

083*******

ad0w7g@r.postjobfree.com

https://www.linkedin.com/in/hanneshammann

Middelburg

EXPERIENCE

Administrative Operations Manager

Westmin Pty. Ltd

02/2023 – Present – Wonderfontein Mpumalanga

Our vision is to add life! To be the most effective provider of essential nutrients to crops. We are committed to finding ways to assist our clients to grow their farming operations and businesses. We strive to add life to all the communities in which we are involved.

BioMinerale is an ISO 9001 accredited company which specializes in the marketing and manufacturing of calcium phosphates, specialized supplements and quality concentrates for the animal feed industry.

Anticipating customer demands for raw materials and finished products by monitoring stock levels, production orders, and purchase orders

Setting, enforcing, and optimizing internal standard operating procedures to maintain responsiveness to demands means making sure SOPs are followed and all employees are fully trained.

Processing payments and maintaining documents by implementing the company's SOPs and signing off on every piece of paper.

Implementing process improvement to shape organizational culture, optimize procedures for higher efficiency, and help the company evolve and grow through continuous training and positive reinforcement to increase productivity and positivity on site

Developed standard operating processes to boost long-term business success by keeping long-term clients and developing new customers to increase profit levels.

Carrying out quality assurance reviews to adhere to the compliance requirements by handling the compliance and financial audits of the company.

Leading the hiring, onboarding, and training of new hires to fulfill business requirements by taking control of the company's HR SOPs

Establishing positive and effective communication among unit staff and organization leadership reduces miscommunications and missed deadlines by using social media, emails, and WhatsApp.

Establishing new clients and maintaining vendor relationships through constant negotiation on price and service delivery to keep long-term clients while building the company's brand profile

Increasing profit by streamlining operations by setting up the company's SOPs, implementing the SOPs, and continuously SKILLS

Payroll

5/5

Customer Service

4/5

Oversight

4/5

Office Operations

4/5

Analytical Thinking

4/5

Problem solving

4/5

Multitasking

4/5

Leadership

5/5

Information Technology

5/5

Conflict Management

5/5

Organization

4/5

People management

4/5

monitoring the adherence to the SOPs to eliminate wrong deliveries, waste, and incorrect production

Daily reconciliation between enterprise resource planning (ERP)

(AugTool), bank and physical stock, debtors, and creditors by monthly debtors and creditors reconciliations, daily, weekly, and monthly stock takes place, ensuring any inconsistencies are addressed and rectified immediately.

Ensuring compliance with all statutory and operational procedures and laws by managing the compliance requirements for the industry while handling compliance audits and financial audits.

Implementing and developing standard operating procedures for all administrative, production, debtor, and creditor functions by writing a SOP bible with photos to clearly stipulate all of the company's SOPs

Programming of daily, weekly, and monthly reports on Excel with information out of the ERP to provide accurate and timely information to senior management by polishing the various import sheets used for production and orders from

representatives in the field, standardizing stock reports, production reports, and sales reports to management, and building a data set to present to senior management.

Training and development of new employees on company procedures

Identifying and resolving any unauthorized, unsafe, or ineffective practices by adhering to the various compliance requirements and laws

Financial Manager

MidCity Property Holdings Pty Ltd

06/2018 - 10/2022 – Tshwane Gauteng

As the leading property services company in Gauteng, MidCity is unique by providing holistic property solutions that cover all aspects of the industry. Our mission is to give clients consistent, professional and efficient service with a strong emphasis on integrity.

Liaison between company auditors and the different business units to ensure the company’s audit procedures were followed to ensure compliance by handling the group's independent external audit, managing all +/- 400 BC and HOA schemes yearly audits

Financial planning and analysis by compiling +/- 400 BC and HOA scheme levy and maintenance budgets to set levy income and adhere to 10-year maintenance plans as required by law

Management, programming, and implementation of the company’s audit process (SOP) for clients to obtain unqualified audits in the allowed timeframe by preparing audit documentation, trial balance reconciliations, and answering all audit-related inquiries to make sure AGMs are held within the allowed time frames set out in law

Management, programming, and implementation of the company’s budget process (SOP) for clients and the continuous monitoring of forecasts by compiling levy and maintenance budgets to predetermine income needed for the day-to-day running of a BC or HOA and savings needed to adhere to 10- year maintenance plans as set out in legislation

Established budgetary benchmarks and formulated financial management strategies by researching operating and historical financial records for every BC and HOA to remove historical

Leadership

5/5

Financial Management

5/5

Problem solving

4/5

Communication

4/5

Budgeting and forecasting

5/5

Analysis

4/5

Research

5/5

Creativity

4/5

Data analysis

5/5

Decision making

5/5

Team Building

5/5

Mathematical Proficiency

4/5

Attention to detail

4/5

Organization

4/5

Technological

4/5

Ability to work independently

4/5

inaccuracies and provide better information for decision-making by the clients.

Daily reconciliation between enterprise resource planning (ERP) and the various trust accounts by reconciling on a daily basis all transactions, payments, and interactions with three trust accounts and +/- 400 BC and HOA individual financial reports.

Management, programming, and implementation of the company’s creditors payment process (SOP) for clients and the reconciliation of all creditor accounts by managing the company's SOPs, reviewing all payments, signing off on all payments, and releasing all payments on the bank of +/- 7000 payments per month

Managed high volumes of financial activity in a fast-paced, risk- based corporate environment.

Management, programming, and implementation of the company’s billing process (SOP) and the reconciliation of all debtor accounts by reviewing all fixed and variable billing on +/- 25000 clients on behalf of the BCs and HOAs

Management, programming, and implementation of the company’s payroll process (SOP) for clients and all the compliance regulations regarding HR (SARS, Dept. of Labor, CCMA, UIF) by reconciling all salary payments on SAGE for +/- 1000 employees of BCs and HOAs

Management of all the company’s regulatory compliance bodies

(CIPC, SARS, UIF, NAMA, Municipal Profiles) by capturing all director changes on CIPC, being the proxy employer on behalf of +/- 1000 employees of the BCs and HOAs, representing the company at the National Agency of Managing Agents, being the proxy for all the BCs and HOAs SARS, and being the proxy for all BCs and HOAs municipal accounts profiles in various municipalities

Management of the company’s ERP—MRI Property

Management Software (Custodian)—by attending advanced training sessions, giving training for new employees on the ERP application, and developing and programming various import and reconciliation sheets in Excel to boost productivity and eliminate errors.

Training and development of new employees on company procedures

Full financial accounting services, which include financial accounts from capturing transactions, preparation of budgets, payment of salaries, preparation of audit documentation, trial balance reconciliations, cost accounting, management accounting for the trustees of BCs and directors of HOAs, tax accounting including all SARS and VAT compliance for +/- 400 BCs and HOAs, social accounting for old age homes, step-down facilities, and student accommodation that is run by BCs or HOAs.

OPERATIONAL MANAGER

MP Tyres PTY LTD

01/2017 - 06/2018 – Middelburg Mpumalanga

Created the company’s supply chain strategy and monitored logistics to eliminate incorrect deliveries and improve service delivery.

Maintain supply chain inventory and records, train and guide employees, and resolve issues that may arise.

Set, enforced, and optimized internal policies to maintain responsiveness to demands for a shorter turn-around for production and delivery.

Developed standard operating processes to boost long-term business success by keeping long-term clients and developing new customers to increase profit levels.

Ensure standard operating procedures meet legal requirements and standards by handling compliance audits and financial audits.

Communicate and negotiate with suppliers and vendors to land more profitable deals by negotiating fees while continuing and enhancing services.

Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines by adding the communication channels to the standard operating procedures of the company.

Identified and resolved unauthorized, unsafe, or ineffective practices by adhering to the prescribed laws and compliance requirements.

Introduced new methods, practices, and systems to reduce turnaround time by making the standard operating procedures visible and giving training to all personnel.

Developed and maintained relationships with external vendors and suppliers via the use of e-mail, Facebook, Whatsup, and other electronic media showcasing the company’s brand.

Supervised operations staff and kept employees compliant with company policies and procedures by monitoring the time and attendance register and resolving issues that may hamper productivity.

Developed systems and procedures to improve operational quality and team efficiency by implementing the compliance requirement throughout the whole plant.

Manage inventory by daily, weekly, and monthly stock takes to ensure that the physical stock balances with the ERP application to enable accurate stock inventory and eliminate theft.

Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service by deescalating difficult situations.

Leadership

5/5

Conflict Management

5/5

Organization

4/5

Decision making

5/5

People Management

4/5

Deadline orientated

4/5

Critical Thinking

4/5

Planning

4/5

Delegation

5/5

Team Building

5/5

Negotiation

5/5

Stress Tolerance

5/5

Adaptability

4/5

BRANCH MANAGER

THOMAS TYRES PTY LTD

01/2013 - 12/2016 – Middelburg Mpumalanga

Management of branch operations by doing a daily walkthrough and inspecting all machinery, tools, personnel stock, and the building as a whole.

Met deadlines by proactively managing individual and team tasks by adhering to the company's SOPS to ensure the customer gets service as promised.

Maintained friendly and professional customer interactions by interacting with customers, answering technical questions about products, and upselling services by explaining the added value they give to a customer, increasing the bottom-line GP percentage of the company.

Management of sales assistants and representatives to ensure clients are serviced and sales targets are met by following up on potential new clients and sales, cementing long-term customers with client interactions, and upselling every product where possible, adding value to the customer experience.

Management of debtor’s accounts to ensure billing is correct and payments are received in time by following up on any outstanding debtor's amounts overdue and helping clients with information to minimize the outstanding debtor's accounts.

Ensure the profitability of the branch by ensuring that there are no stock losses or incorrect billing (GP% target) of sales by daily, weekly, and monthly stock takes and the perusal and signing of every invoice to ensure the GP% targets are met.

Management of the TyreMart franchise processes (SOP) and the building of the TyreMart brand by adhering to all the compliance regulations set out by the franchise.

Training and development of new employees and salespersons in selling techniques and company procedures, ensuring staff morale is high through the daily interaction with employees, ensuring a happy work environment, and increasing productivity

Management and implementing the company’s HR process

(SOP) by implementing disciplinary action where needed to rectify an employee's behaviour and supporting personnel.

Management of the company’s ERP (IQ Retail) by reconciling the various daily net reports to make sure the ERP application balances with stock, debtors, creditors, and invoices.

Management of all branch machinery and vehicle maintenance needs, complying with all regulatory processes of the branch by keeping a database for all company asset maintenance schedules, and daily inspection of assets.

Created strategies to develop and expand existing customer sales, resulting in an increase in annual sales by using the various social media platforms utilized by the franchise and the company's own social media portals.

Assessed employee performance and developed improvement plans by writing and implementing every individual position's KPIs to ensure every employee knew exactly what was expected of them.

Comply with the regulatory guidelines and requirements of all relevant compliance and regulatory bodies applicable.

Implemented service improvements to enhance the sales cycle by being creative within the company's SOPs without overstepping the boundaries set.

Leadership

5/5

Conflict Management

5/5

Organization

4/5

Decision making

5/5

People Management

4/5

Deadline orientated

4/5

Communication

4/5

Budgeting and forecasting

5/5

Delegation

5/5

Team Building

5/5

Negotiation

5/5

Service orientated

4/5

Customer relations

4/5

Law Enforcement officer

South African Police Service

12/1991 - 12/2012 - Gauteng Mpumalanga

Planning and management of operational plans for the safeguarding of government VIPs (Presidents, Ministers, local and foreign VIPs)

Personal safety of VIPs while in transit and at meetings and events

Developing and implementing rural safety plans for the community to ensure their safety

Management of SAPS members as shift commanders and sector commanders

Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.

Investigated and reported crimes, accidents, offenses, and damage to property.

Patrolled areas are assigned to check homes, businesses, and public roads for signs of disturbance.

Supervised crowds at busy events to prevent injuries and property destruction.

Secured crime scenes, gathered evidence, and questioned witnesses.

Patrolled areas are designated to prevent and detect traffic violations.

Gathered the necessary information for court appearances and testified as a witness under oath in court.

Answered emergency calls for help from citizens and business owners.

Apprehended suspects and transported offenders to jail.

Conducted witness interviews and gathered details regarding incidents to Determine the best course of action.

Conducted preliminary investigations at the scenes of major crimes.

Apprehended offenders and conducted interviews and interrogations.

Assisted in special investigations and crime prevention programs.

Identified, pursued, and arrested suspects and perpetrators of criminal acts.

Built excellent rapport and a working relationship with the community to Build trust and improve communication.

Performed rescue functions at accidents, emergencies, and disasters by Directing traffic and administering emergency medical aid.

Rendered aid to accident victims and other people requiring first aid for physical injuries.

Participated in continuous firearm proficiency, defensive driving, and arrest technique training.

Monitored criminal activity in the community to identify suspicious activity.

Conducted searches of individuals, vehicles, and premises.

Active listening

4/5

Persuasiveness

4/5

Attention to detail

4/5

Community awareness

5/5

Critical Thinking

4/5

Morality

5/5

Empathy

4/5

Courage

5/5

Assertiveness

4/5

Negotiation

5/5

Service orientated

4/5

Customer relations

4/5

Leadership

5/5

Conflict Management

5/5

Organization

4/5

Decision making

5/5

People Management

4/5

EDUCATION

December 1993

UNISA

National Diploma Policing

December 1998

UNISA

National Diploma Information

Systems

December 2003

UNISA

National Higher Certificate in

Financial Information Systems

CERTIFICATION

ICBA (Institute of Certified

Bookkeepers and Accountants)

SAIBA (South African Institute for

Business Accountants)

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