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Customer Service Relationship Banker

Location:
West Springfield, VA, 22152
Posted:
November 07, 2023

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Resume:

TUN MIN

**** *** **** **.

Alexandria, VA-*****

Phone: 703-***-****

Email: ad0w7d@r.postjobfree.com

EXPERIENCE:

BURKE AND HERBERT BANK, RELATIONSHIP BANKER SEPTEMBER 6, 2022- CURRENT

• Opening/ closing consumer accounts, fiduciary accounts and business accounts.

• General Cashiering processing checks and cash.

• Wire transfer, stop payments, ordering checks.

• IRA and CD’s accounts opening and maintenance as well.

• Providing account adding, removing signers, issuing new debit cards.

• Sells and / or refers Bank’s products and services to customers and prospects.

• Commissioned Virginia Public Notary, notarize documents for bank customers. PNC BANK, UNIVERSAL BANKER February-July 2022

• General opening and closing checking and savings accounts.

• Analyzing and reconciling account holders by assisting with credit cards.

• Executing mortgages, auto, personal loans.

• Delegating refinances: Preparing correspondence and reports for PNC.

• Assisting teller-transaction such as cash and or certified checks. GENERAL CLERK III/ II PBGC August 2010 - February 2022

• Knowledge of Remote working experience by utilizing organization lap top and available tools.

• Review and inspect work to assure compliance with established procedures, layouts, and other procedural instruction to ensure quality control of completed jobs.

• Enter data, ensure data integrity, and security policies in compliance

• Use Agency proprietary system to research and identify participant and pension plan related documents; verify accuracy for document preparation functions and route for correction.

• Perform post-scan query (audits) of the bundles processed. Verifying image committal and overall correctness using the paper bundles.

WACHOVIA BANK, BANK TELLER September 2008-August 2010

• General Cashiering processing checks and cash.

• Assist customers in opening new bank accounts.

• Redeeming saving bonds

• Money transfers

• Selling official checks and money orders

• Enhance documents per customer request and scan into system.

• Provide the highest level of customer service.

MACY’S DEPARTMENT STORE SALES ASSOCIATE August 2007-December 2008

• Provide the highest level of customer service by demonstrating advanced product knowledge and building quality professional customer relationships that result in increased sales.

• Handles cash and credit card register efficiently.

• Practices suggestive selling and offering related items and accessories.

• Communicates effectively with store management and customers.

• Demonstrate the ability to solve problems, Impact and influence others.

• Receives and provides telephone inquiries by the customers in a friendly manner.

• Assist new hires in product knowledge and department standard. United Nations High Commissioner (UNHCR) Kuala Lumpur, REFUGEES INTERPRETER January-July 2007

• Translate and interpret from Burmese language to English for refugees in the Refugees.

• Camp for the expatriate staff in UNHCR

Embassy of France and Israel Yangon, Myanmar SECURITY OFFICER December 1989–January 1995

• Checked IDs of visitors

• Patrol Embassy and monitor CCTV system.

• Scanning documents for travel and domestic purposes EDUCATION

• Received High School Diploma

• Attended Mechanical Engineering for 3 years at the Government Institute of Technology,

• Yangon, Myanmar

• International security training

SKILLS

• Critical Thinking

• Excellent communication with clients

• Capable of problem solving

• Leadership

• Product Knowledge

• Detail Oriented

• Fluent in both English and Burmese

• Ability to work in multitasking environment.

References

• Daniel Cipullo

Criminal Division Director (Retired)

District of Columbia Superior Court

Phone: 202-***-****



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