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Patient Care Customer Service

Location:
Indiana
Salary:
20.00
Posted:
November 07, 2023

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Resume:

LAURIE PADGETT

ad0w7c@r.postjobfree.com 574-***-**** Elkhart, IN 46516

Detail-oriented Phlebotomist with strong track record in painless venipuncture. Highly familiar with centrifugation and aliquoting procedures and medical terminology. Responsible and hardworking professional dedicated to using compassionate and caring approach to provide outstanding services to patients. Productive Phlebotomist offering 20 years of experience in collecting blood specimens in healthcare settings. Proven leader with success in recommending and introducing strategies to improve workflow, specimen processing and customer service related to patient care. Calm and comforting with stressed patients. Drawing blood

Medical records maintenance

Therapeutic phlebotomy

Quality control

HIPAA

Reliable & trustworthy

Relationship building

Friendly, positive attitude

Stress management

Phlebotomist Lacorp - Mishawaka, IN 03/2020 - 10/2022 Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment. Identified patients using proper procedures prior to specimen collection. Prepared and packaged specimens for courier transport. Maintained fully-stocked phlebotomy cart, carrier and station. Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.

Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture. Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum. Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.

Observed patient for unusual reactions or events to take appropriate action under established guidelines. Verified collection orders and communicated discrepancies to nurses. Upheld donor confidentiality throughout intake and collection process. Compiled and submitted data for demographic research. Labeled blood vials with critical information like time of collection, date and patient name. Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.

Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws. Enforced infection control and sharps disposal procedures to protect patients, co-workers and self. Phlebotomist American Health Association - Indianpolis, IN 03/2018 - 02/2020 Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment. Identified patients using proper procedures prior to specimen collection. Maintained fully-stocked phlebotomy cart, carrier and station. Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.

Summary

Skills

Experience

Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture. Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.

Transported specimens following established protocol for temperature and light. Observed patient for unusual reactions or events to take appropriate action under established guidelines. Verified collection orders and communicated discrepancies to nurses. Upheld donor confidentiality throughout intake and collection process. Production Worker Cutters Foam Fabrication - Ellhart, IN 03/2015 - 02/2020 Kept operations area neat and orderly to minimize obstacles. Sorted and packaged products to prepare for processing or shipment. Set up and operated production equipment according to daily work orders and safety procedures. Examined final products for conformance with quality and design standards. Moved items between machines, conveyors and transport equipment to meet production needs. Set up and operated production machinery according to company's specific standards and protocols. Unloaded and sorted products and transported items to proper locations. Analyzed work orders to determine type and quantity of materials needed for each production batch. Weighed and loaded orders according to project specifications. Helped achieve team goals by rotating production lines and daily duties to meet demand. Penn High School Mishawaka, IN 06/1987

High School Diploma

5 Years In the US Navy as a Hospital Corpman, also basic emergency medicine training. Education and Training



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