SAMAR ABDULRAZZAQ

Commerce, MI ***** C:248-***-**** ad0w52@r.postjobfree.com

PROFESSIONAL SUMMARY

Human Resources Administrator offering multi years of progressive success in HR roles. Strong foundation of utilizing excellent communication and emotional intelligence to build strong teams and cultivate positive work cultures. Superior employee relations acumen and passion for recruiting, retaining, and supporting high-quality talent to drive company growth. Oversee well-organized and efficient HR operations by balancing organizational targets with compliance and employee demands. Focused on maximizing resource utilization and enhancing performance with forward- thinking approaches. Solid background of improving collaboration and consensus across company environments.

SKILLS

Communication

Critical thinking and problem solving.

Teamwork and collaboration.

Professionalism and strong work ethic

Training and development

Empathic

Bilingual

Employee Relationships

New Hire Orientation

Compensation Structuring

Corrective Actions

Benefits Administration

Human Resource Management

Records Maintenance

Work History

Kalitta Charters - Human Resources Supervisor, 01/2020 – Current

Manage and lead service team initiatives/special projects (Paylocity conversion, corporate mergers, and teamwork events)

Maintain accurate record keeping for all personnel; manage company benefits, workers comp, FMLA, and LOA programs.

Provide employee counseling (relations), process transfers, leave of absences, FMLA, terminations.

Review all exempt positions to determine classification and conduct audits to ensure FLSA compliance.

Answered employee inquiries regarding health benefits and 401k options.

Handled on-boarding process for newly hired employees, which included distribution of all paperwork.

Open Enrollment health insurance preparation with Vendors

Serve as liaison and ensure regulatory compliance in the areas of wage and hour, EEOC, ADA, and FMLA

SAMAR ABDULRAZZAQ

Commerce, MI 48390 C:248-***-**** ad0w52@r.postjobfree.com

Company points of contact for full-service military leave of absence administration

Assist in talent acquisition and recruitment processes.

Designated Employer Representative: The DER is responsible for o Educating employees, conducting drug and alcohol tests, ensuring program confidentiality, making sure the program complies with U.S o Department of Transportation (DOT) regulations and maintaining all documentation

o Play a vital role in maintaining safety in the aviation industry by ensuring that their employers and employees comply with DOT/FAA’s Drug and Alcohol Testing regulations.

o Running and oversee the Drug abatement program.

o Maintained human resources regulatory compliance with local, state, and federal laws.

Marshall Retail Store – Customer Service /Sales Coordinator 08/2017 – Current

Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.

Assisting the manager with Cash handling process for the store sales, customer service, inventory selection, security, promotions, and special

Events

Make sales referrals, cross-sell products and introduce new ones, pleasantly deal with customers to ensure satisfaction.

Resolve customer complaints, guide them, and provide relevant information.

Greet customers when entering or leaving establishment.

Process returns and check to see if items are damaged. Rhodes Precast Concrete Ltd – Jordan - Executive Assistant to the Manager, 03/2013 - 06/2016

Archiving all documentation & corresponding.

HR Officer (responsible for all HQ employees’ records) - Reporting to management.

Supervising and monitoring the staff work.

Arranging vises, travel documentation and follow-up governmental correspondence.

Preparing and arranging appointments, meetings, and conferences.

Ordering stationery and equipment, preparing initial budgets and managing accounting tasks.

Following up with IT tasks and orders.

SAMAR ABDULRAZZAQ

Commerce, MI 48390 C:248-***-**** ad0w52@r.postjobfree.com EPASCO Jordanian Protection & Sanitizing Co – Jordan - Executive Secretary, 02/2012 - 02/2013

Handling all front office operations, calls, manager AGENDA

Co-ordinate with the staff, web site: updating information, Follow up with the sales team. Abdulrahman AlGhurair Investments LLC – Dubai - - Executive Secretary, 11/2006 - 05/2007

Responsible of office operations, Chairman Agenda, Office Cash Handling.

Co-ordination with the office management and staff, Daily correspondence independently

Reporting to the Chairman.

EDUCATION

B.Sc.: Computer Science, 2006

MUC Baghdad

CERTIFICATIONS

HR Manager, HRWebAdvisor - [2023]

HR Management 101, HRWebAdvisor - [2022]

Employment Law for HR,HRWebAdvisor - [2022]

DOT Certified - Breath and Alcohol Technician - 2022

DOT Certified - Urine Specimen Collector – 2022

NATACS Fingerprints Government Technician

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