STEVE MENDEZ

P 516-***-**** E ad0w3g@r.postjobfree.com A 20 Grand Canton Lane

Coram, NY 11727

PROFILE

EDUCATION

Results-driven assistant manager determined to exceed company sales goals. Eighteen years of retail management experience. Knowledgeable in ordering product with a focus on customer needs and satisfaction. Can leverage financial and marketing education to make smart purchasing and merchandising decisions. Focused on maximizing productivity and increasing the customer base. Believes exceptional customer service is essential to retail success. Experienced and knowledge in the following areas:

• Ordering and Inventory

• Customer Relations

• Merchandising

• P&L

• Training and Development

• Operation Procedures

• Microsoft Office (Word, Excel, PowerPoint, Outlook)

• Task Delegation

• Local regulations and laws

• Receiving and transferring of inventory

• Hiring, interviewing and making personnel decisions

• Manage performance by setting goals and expectations, providing feedback when needed.

EXPERIENCE

Rite Aid/Walgreens (2005- Present)

Cashier- Customer relations and transactions.

Shift Manager-Develop team members and promote good customer service interactions. Manage full store operations in absence of store manager.

Assistant Manager- Plan budgeting by sales, Labor, and P&L. Primerica-2023 Present (2023- Present)

Licensed professional life insurance sales agent.

Bachelor of Science in

Business Administration

Farmingdale State

College

2023 to Present

Associate of Business

Administration

Suffolk Community

College

2021 to 2023

KEY SKILLS

• TEAM PLAYER

• ORGANIZED

• COMMUNICATION

• PUNCTUALITY

• ADAPTABILITY

• COMPUTER LITERACY

• TIME MANAGEMENT

• FLEXABILITY

• EMPATHY

• LEADERSHIP

• DISCIPLINE

• MATHEMATICS

• WORD

• EXCEL

• POWERPOINT