Sales Associate Home Care
Resume:
Genesis
Tovilla-Lopez
Genesis Tovilla-Lopez
Champaign, Illinois, 61820
*************@******.***
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Skills ● Fluent Spanish
● Fluent English
● Time Management
● Proficient Computer Skills
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Experience
Clark-Lindsey; Caregiver
August 2022- May 2023; Urbana, IL, 61802
● Ensured the resident's home is organized to their needs and safety measures.
● Able to provide emotional support and encouragement to perform necessary tasks
● Efficiently monitored and reported behavior, need, and health
● Followed resident’s individualized healthcare plans Macy’s; Sales Associate
November 2022- February 2023; Champaign, IL, 61820
● Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment
● Trained new team associates in products, helped them develop selling techniques with company procedures
● Engaged customers with a positive attitude
● Communicated information such as, but not limited to: daily/weekly sales quotas, major team milestones,
developments, and concerns
● Followed inventory procedures, product handling guidelines, and cash control policies to minimize losses
● Ensured appropriate solutions for customer concerns and problems
● Maintained a customer-ready store environment by following general house cleaning standards, merchandising displays, and general inventory
Always Caring Home-Care; Caregiver
September 2021- October 2022, Champaign, IL, 61820
● Provided in-home care to elderly and disabled patients, care includes but is not limited to: physical and emotional companionship, personal hygiene, provided transport errands and recreational use, and homemaking.
● Performed individual meal preparation with specific dietary needs or restrictions, ensuring health and satisfaction. Amber Glen Alzheimer’s Assisted Living; Caregiver
August 2020- August 2021, Urbana, IL, 61802
● Assisted with personal care and hygiene such as, but not limited to: bathroom functions, bathing, grooming, dressing, and eating
● Ability to follow multiple individualized healthcare plans
● Ensured the resident's home is organized to their needs and safety measures.
● Able to provide emotional support and encouragement to perform necessary tasks
● Efficiently monitored and reported behavior, needs, and health change
● Implemented group activities (movie nights, games, hobbies) that improved resident and staff engagement by 34% Fedex Ground; Package Handler
September 2020-June 2021; Champaign, IL, 61820
● Maintained proper cleanliness of work area in regards to safety guidelines
● Loaded and unloaded packages by sorting them out and preparing them for delivery according to size
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Education Centennial High School/ High School Diploma August 2016 - May 2020, Champaign, IL, 61820
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