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Sales Associate Home Care

Location:
Urbana, IL
Posted:
November 07, 2023

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Resume:

Genesis

Tovilla-Lopez

Genesis Tovilla-Lopez

Champaign, Illinois, 61820

217-***-****

ad0w3a@r.postjobfree.com

Skills ● Fluent Spanish

● Fluent English

● Time Management

● Proficient Computer Skills

Experience

Clark-Lindsey; Caregiver

August 2022- May 2023; Urbana, IL, 61802

● Ensured the resident's home is organized to their needs and safety measures.

● Able to provide emotional support and encouragement to perform necessary tasks

● Efficiently monitored and reported behavior, need, and health

● Followed resident’s individualized healthcare plans Macy’s; Sales Associate

November 2022- February 2023; Champaign, IL, 61820

● Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment

● Trained new team associates in products, helped them develop selling techniques with company procedures

● Engaged customers with a positive attitude

● Communicated information such as, but not limited to: daily/weekly sales quotas, major team milestones,

developments, and concerns

● Followed inventory procedures, product handling guidelines, and cash control policies to minimize losses

● Ensured appropriate solutions for customer concerns and problems

● Maintained a customer-ready store environment by following general house cleaning standards, merchandising displays, and general inventory

Always Caring Home-Care; Caregiver

September 2021- October 2022, Champaign, IL, 61820

● Provided in-home care to elderly and disabled patients, care includes but is not limited to: physical and emotional companionship, personal hygiene, provided transport errands and recreational use, and homemaking.

● Performed individual meal preparation with specific dietary needs or restrictions, ensuring health and satisfaction. Amber Glen Alzheimer’s Assisted Living; Caregiver

August 2020- August 2021, Urbana, IL, 61802

● Assisted with personal care and hygiene such as, but not limited to: bathroom functions, bathing, grooming, dressing, and eating

● Ability to follow multiple individualized healthcare plans

● Ensured the resident's home is organized to their needs and safety measures.

● Able to provide emotional support and encouragement to perform necessary tasks

● Efficiently monitored and reported behavior, needs, and health change

● Implemented group activities (movie nights, games, hobbies) that improved resident and staff engagement by 34% Fedex Ground; Package Handler

September 2020-June 2021; Champaign, IL, 61820

● Maintained proper cleanliness of work area in regards to safety guidelines

● Loaded and unloaded packages by sorting them out and preparing them for delivery according to size

Education Centennial High School/ High School Diploma August 2016 - May 2020, Champaign, IL, 61820



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