Medical Assistant Customer Service
Resume:
ALICIA WILLIAMS
MEDICAL ASSISTANT/ RECEPTIONIST/SCHEDULER
CONTACT
************@***.***
PROFILE
To enhance my skills and knowledge in the medical field as a Medical Assistant/ Receptionist/Scheduler. Where I can utilize my strong work ethics, excellent customer service, and positive attitude to the contribution of an organization in the medical field.
SKILLS
Medical & Proficiencies Administration
Phlebotomy ICD-9 & CPT Codes Capillary Testing Appointment Scheduling
Vital Sign Verifying Insurance
Injections Rooming Patients In and Out
Urinalysis OSHA and HIPPA
Autoclaving Filling out Requisition Forms
Wound Care CPR
Surgical Skin Prep Copying Medical Files
Pelvic Exam Set-Up Pulling Charts
Physical Exam Set-up Phone Triage
EXPERIENCE
Onyx Medical Clinic (Aug.2009-Sept.2010) Houston, TX
Medical Assistant
Duties: Phone Triage, Appointment Scheduling, Patient Vitals, Verifying Insurance, Assisting the Doctor with Well Woman Exams, Administering B12 Injections, Filling Requisition Forms, Urinalysis, Rooming Patients In and Out, Phlebotomy
Baby Red Trucking (2006-2014) Houston, TX
Dispatch/ Secretary
Duties: Answer phones and take messages, locate brokered loads, dispatch drivers load and reloads, Maintaining and recording QuickBooks invoices, Recording IFTA reports, typing overhead Letters, Recording Employees payroll
Brookdale Senior Living (2014-Current)
Houston, TX
Resident Care Assistant/ Part Time Scheduler
Duties: Assist the elderly with day-to-day living, some Dementia and Alzheimer’s residents giving showers dressing and meals, laundry, dog walks, doctors’ visits, escorts to and from dining rooms, hair salons, check mail, and socialize with them to keep them from feeling alone.
Duties: Assist with making the schedules for all employees using the ALAYACARE system, claiming all visits that have been assigned to all employees, uploading all service agreements into the system for each client and electric signatures using adobe app on the apple iPad tablet, discharging any clients that are no longer on services, placing them on hold when in hospital, answering phone calls when on call for emergencies, documenting all information in the charts into ALAYACARE, locating coverage for call outs of shifts, making sue the weekly reports are complete for the week cycle for billing, sending off invoices for the LTC clients companies fax or email.
EDUCATION
Everest Institute- 2009 Houston, TX
Medical Assistant Program Diploma received.
Wyndham Institute Bryan, TX
General Studies GED received.
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