Laura Montgomery

Cosmetologist

Weymouth, MA

• To obtain a position that will enable me to utilize my strong organizational skills and the ability to work well with people.

Work Experience

Business Owner

Hair by Laura - Bridgewater, MA

1998 to Present

Owned and operated hair salon; managed all aspects involved in running a business. Made bank deposits, ordering supplies, data entry, made appointments for clients, billing, answered phones, greeted clients. Collector

EOS-CCA - Norwell, MA

2010 to 2010

Located and notified customers of delinquent accounts by telephone to solicit payment; received payment and posted amount to customer's account.

• Prepared statements to credit department if customer fails to respond; initiating repossession proceedings or service disconnection.

• Kept records of collection and status of accounts.

• Persuaded clients/debtors to pay amounts due on credit accounts, damage claims, or non-payable checks,or to return merchandise.

• Advised clients/debtors of necessary actions and strategies for debt repayment. Input debtor information VIA FACS computer system.

Hair Stylist

RG Hair Design - Weymouth, MA

2009 to 2010

Provided excellent customer service; obtained and created rapport with own client base.

• Attended trade shows to provide customers with up to date methods.

• Scheduled appointments and kept track of appointments and payments.

• Conducted administrative tasks as needed, such as scheduling, answering phones, etc. Salon Manager/Cosmetologist

Discoveries-Plus Hair Salon - Braintree, MA

1990 to 1998

Managed salon and supervised approximately 15 employees. Scheduled appointments for all 15 employees and made sure proper payment was received and recorded.

• Attended trade shows to provide customers with up to date methods.

• Scheduled appointments and kept track of appointments and payments.

• Conducted administrative tasks as needed, such as scheduling, answering phones, etc Education

High School Diploma in EDUCATION

Weymouth Vocational Technical High School

Skills

• Cosmetology

• Hair Styling

• Teaching

Additional Information

Results-driven Customer Service Professional experienced working in fast-paced environments demanding strong communication and organizational skills. Proven ability to manage and facilitate work flow to ensure smooth business operations and consistently meet given deadlines. Effectively connects and builds effective loyal relationships with individuals at all levels. Detail-oriented and resourceful in completing projects; able to multi-task effectively. Laura Montgomery <ad0w1x@r.postjobfree.com>

MY APPEAL I RECEIVED YESTERDAY

Laura Montgomery <ad0w1x@r.postjobfree.com> Wed, Jul 6, 2:38 PM To: Dorothy Cellini <ad0w1x@r.postjobfree.com>

Hi Dorothy,

I am forwarding you this email and I think you’ll be happy as I am. I’m curious of the next step is ?

I did find a few places that Kyle & I loved!

I had carpal tunnel surgery yesterday morning.

Ouch it’s on my left hand and I didn’t realize how much I use my left hand. Sorry I didn’t forward you all the things you needed yet. I will go through my documents from Housing & send you them as it seems like the same docs. If you could send me a list again?

I had it & put all my info & paperwork etc.

In box & one hand & stitches ! (so much PAIN!)

I appreciate all your help!

My son borrowed money to stay in a hotel since July 1st. He’s never been at a hotel except for he was little. I owe so much back rent & hotel receipts.

Couch to couch.

So hard!

I should’ve waited for my surgery but it was really bad and painful before that it would be very hard for me to move etc. I also much money back to people!

I’m very overwhelmed. I’m sorry about venting to you. My storage bill I owe etc.

I signed up for that financial zoom meeting for Friday July 8 @ 10 AM. Give me a call if you can.

Thanks again!

Laura E Montgomery

***I will attach the appeal letter to you***

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