Tara Hoos

Cumming GA *****

ad0w04@r.postjobfree.com

470-***-****

Strategic leader with over 25 years experience managing single and multi unit stores/branches with annual sales over 20 million+ with extensive experience in PR, crisis management, rebranding, sales, forecasting, inventory fluidity, hundreds of associates with a dozen direct reports which translates into my unique, dynamic experience adept in all facets of retail, wholesale and logistics from “cradle to grave“ within stores, distribution and branches locations.

I bring a robust timeline of progressive experience establishing and forecasting, KPI, P & L, inventory control and risk assessment with systems expertise in Kronos, PeopleSoft, TMS, Microsoft, Workforce Management and a host of other operational programs which have year over year bypassed previous comps for double digit growth and cost control.

Authorized to work in the US for any employer

Willing to relocate anywhere

Regional General Manager

JCPenney - Louisville, KY

August 2020 to Present

Set budgetary guidelines, hiring, mentoring, and implemented highly effective protocols for managing inventory

KPI, full p & l responsibility, cost-risk analysis forecasting and outperforming comps year over year

Recruited, mentored and led new district management leadership

Motivated and continually trained teams through daily and weekly update meetings and set standards

Approved promotions, merit increases and discipline of members of site leadership. Collaboration with regional merchandising teams for fluid in site product placement, display, and visual merchandising standards

Work closely with district management teams to achieve regional and district goals

Out performed year over year and exceeded all sales goals and topping yearly, monthly, daily comps with continued growth

Developed District teams for 9 districts in the region. Work closely with regional loss prevention, sourcing and procurement, online purchasing and fulfillment and store management blueprint including hiring coaching and terminations. Established STAR method training program for talent development for promotions.

Responsibility of leading directing and motivating District leadership teams, development of operational procedures and sales campaign execution to achieve highest customer service, loss prevention, safety for top line growth, exceeding KPI’s for operational excellence,

General Manager

Precision Paint Services - Louisville, KY

April 2020 to August 2020

Four month consultation contract. Concluded in August 2020

Observation, plan development and implementation of new policies and procedures to meet the budgetary goals of the company.

Identified gaps in production, lead generation, product development, and implementation of cost-reducing measures to improve productivity, quality, and profitability for the company's logistics and

warehouse operations.

COO, Chief Operations Officer

RCS subsidiary Patriot Transport - San Antonio, TX

April 2011 to April 2020

Dallas, Austin, Atlanta, Fairburn, Gainesville, Marietta

Regional Operations Manager

B2B, B2C

Developed and Implemented effective sales campaigns for maximum profitability

Managed 29 district managers over dispatch protocols, cost effective rig maintenance and service stations, Directed Inbound and outbound district sales teams. Facilitated the expansion throughout the Southern Texas Region. Maintained profitability through report analysis, identification of market trends, identifying gaps, contrasting with region management teams and implementation smart solutions. Ensured exceptional up to the minute management team training using sales strategies that align with company goals and Lean operational strategies. Developed streamlined standard operating procedures (SOP).

Launched the sales initiatives specific to the individual district demographic and the ever-evolving market trends. Developed training, sales, production and position specific metrics for staff over 300 including recruitment tactics, terminations, performance, development and discipline.

New start up in transportation industry from the construction industry. Oversaw company expansion from into a Multi-facility and subsidiary transportation LTL, 3PL, management company. Optimized global sourcing and procurement strategies from a strategical vantage point to maintain warehouse operations. Reduced operational expenses by negotiations, contracts, leveraging supplier base and consolidating vendors. I developed and directed a restructuring designed to reduce overall operational costs.

Market Manager

Wal-Mart Stores, INC - Bentonville, AR

January 2009 to April 2011

Cartersville, Marietta, Dallas, Fort Oglethorpe, GA

Relevant Core Competencies:

B2C

Customer focused drive, application of market, socio-economic and demography specific marketing and product purchasing/merchandising, inventory.

Specifically target opportunities from economic climate, target demographic and calendar events to drive prime business function and profitability.

Development and application of organizational initiatives specific to each market.

Finance management, inventory flow systems and POS. Grocery, General merchandise, food/deli and car care centers.

Managed and leveraged talent by building a diverse team to build bench strength.

Accomplishments and Awards:

Leaders Out in Front Award 2009, 2010, 2011

Developed training programs that are still employed in the Southeast for

Assistant Managers, Store Managers and District level management.

Developed and trained management teams on P & L understanding. Implementation of behavioral interviewing to evaluate bench strength.

Inventory flow

Grassroots and Community Involvement Awards for 2010 and 2011.

Developed the plan of action for maximum profitability and minimal shrinkage. Each location with an average annual sales of 98 million, over 5% in shrink, 40% turnover annually to a trucking district with an average of 125 million in sales, 18%turnover, 5.4 million in inventory and shrink coming at .32% after one year. Implemented a tactical strategy which included remodeling and POS monitoring for replenishment.

District Manager

The Home Depot d/b/a Howdens Millwork - Northwest GA

January 2000 to January 2009

Relevant Core Competencies:

B2B, B2C

Ensured efficiency in 10 store district through a strict adherence to policy and procedures in compliance with government regulations. Worked closely with store management teams to ensure appropriate staffing levels to meet service, financial and operational support demands. Effectively developed and utilized training programs to grow and develop sales and operations.

Initiated plans for building customer relationships with existing customer base and consistently grow our base by 25% annually utilizing location specific opportunities. Acting as a liaison between regional leadership and store level management for efficient problem resolution. Final approval of all aspects of human resources for the locations including recruiting techniques, terminations performance, talent development and disciplinary actions for multiple teams.

Bachelor's in Business Administration

Emory University - Atlanta, GA

1993 to 1997

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