Mitchelle Naicker

** ******* ****, *********, ****************, 3201

Telephone +27-733****** 084******* (cell)

Email: ad0vwa@r.postjobfree.com

Identity No:750**********

Nationality:South African

Gender:Female

Home language:English

Other Languages: Afrikaans

Professional Profile

Possesses excellent interpersonal and communication skills and the ability to develop and maintain mutually beneficial internal and external relationships. Enjoys being part of, as well as managing and motivating a f5nTQHsuccessful and productive team, and thrives in highly pressurised and challenging working environments.

Career Summary

April 2009 – June 2019 Management PA

Midlands Medical Centre Private Hospital

PERSONAL ASSISTANT TO THE MANAGEMENT TEAM AT HOSPITAL IE. HOSPITAL MANAGER, NURSING MANAGER, FINANCIAL MANAGER, HR MANAGER, PHARMACY MANAGER AND PUBLIC RELATIONS MANAGER

JOB DESCRIPTION:

• Setting up of meetings and organising the Manager’s diary

• Arranging and distribution of gifts, birthday cards etc to shareholders and as requested by management.

• Ability to communicate and interact at all levels with tact and diplomacy

• Flexibility in judgment to assess and deal judiciously with multiple work demands

• Maintain schedules and calendars.

• Plan and organize meetings – diary Management.

• Coordinate external visitations.

• Make travel arrangements for management (book flights and accommodation)

• Arrange social events with internal and external customers & assist with marketing events

• Maintain appropriate files and information to allow expedient liaison

• Editing, typing and prioritizing correspondence and meeting minutes

• Control HR documents check for submission

• Capture invoices for the Regional office Le. rental, cleaning, catering, security etc

• Journal out costs to the specific hospitals at month end

• Manage bookings of the Management Suite for doctor events

• Organise catering for meetings/training i

• Procured and management of stationery for the office

• Provided front office support. Meet and greet guests

• Manage facilities for the office ie consumables, telephone and internet connectivity etc

• Provided administrative support for ordering marketing materials and processing of payments

• Assisted with organising and supporting marketing promotions, workshops, events

• Worked after hours, public holidays and weekends when required

• Co-ordinate logistics for quarterly exco meetings : venue, catering, gifting, invitations to shareholders, agenda, compilation of reports and documents for distribution to shareholders, minute taking.

• Petty cash administration

• Basic office housekeeping

January 2001- February 2009 Practice Manager

Chatsworth Mediclinic- Dr M Iyer

Job Description

• Billing and month end queries

• Dealing with medical aid queries and authorizations

• Assisting doctor with minor procedures

• Ensuring medication is ordered and packed in dispensary

• Answering telephone queries

• Scheduled and confirmed appointments for patients January 1995 – June 2000 Store Supervisor

Ok Grocer

Job Description:

• lnteracted with customers at the store

• Telesales.

• Created reports on a monthly basis to evaluate the performance of the sales.

• Assisted customers with complaints/queries regarding sales/service.

• Weekly updates on the progress/drawback of sales.

• Stock control and staff management

• Cashing up daily takings and banking.

• Completed forms in accordance with company procedures. Education and Qualifications

Matric Exemption: Mathematics (HG)

Biology(HG)

Diploma in Bookkeeping Intec

College

Diploma in Office Management Damelin

History (HG)

Accountancy(HG)

Professional Development

● Retail Performance and HR Practice

● Guestology

● Telephone Techniques

● Fire Fighting

● Conflict and Stress Management

References

Mrs Z Frank Nursing Manager Midlands Hospital(Retired) Cell: 079-***-**** Mrs S Pillay Nursing Manager Melomed Hospital Cell: 084-***-****

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