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General Manager Customer Service

Location:
Phoenix, AZ
Posted:
November 06, 2023

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Resume:

Jon Maryak

**** **** *** ********** **. • Phoenix, Arizona 850251 • 602-***-****

Objective

A seasoned professional with a strong background in customer service seeking management opportunity that will utilize my extensive knowledge of both front and back of the house. Previous ownership and management background will help me to become successful in any endeavor I encounter.

Recent Employment

Salty Senorita’s Mexican Cantina – Scottsdale, Arizona

General Manager – February 2015 – Present

A Scottsdale staple since 2002, Salty’s has provided a high-energy atmosphere from a few freshly made margarita cocktails or a full-fledged Mexican themed dinner. We provide ample space for private parties up 100 people or more, a fun atmosphere for spring training enthusiast’s and offer the best happy hour in Scottsdale. Annual sales of over $2.6 million, I have been the GM for over 7 years after a brief stint as the Assistant GM. During that tenure, sales have increased, cogs have been reduced and comps reduced. Net revenue has increased each year I have been in control, including our post Covid return in 2021. In charge of all hiring and firing, staff training, scheduling, inventory and ordering of product. Also, P & L reviews on a period basis to ensure that anything miscoded or erroneous is properly identified.

Contact: Abby Binderup – 402-***-****

Moonshine Bar and Grill - Tempe, Arizona

General Manager – April 2013 - 2014

Moonshine is a modern country concept started on Mill Avenue, Tempe, Arizona in 2012. Moonshine has found success with the younger urban country crowd. Our mix of high energy country party and friendly hospitality has set a new bar for young country. Moonshine is designed for the female audience with a focus on product knowledge, dancing and true hospitality. With innovative advertising and unique one off parties. With annual sales of $2.4 million we were very successful in the highly competitive Mill Ave bar scene.

Contact: Lars Havens – 602-***-****

Sliders American Bar and Grill Phoenix, Arizona

General Manager - March 2008 – 2012

Located on the plaza of Chase Field, Sliders is a 30,000 sf bar and restaurant open only for Chase Field events. This includes 81 home Diamondback games and any other event during the off season. Duties include all personnel decisions, all ordering of product, and overseeing the daily operations of restaurant including all inventory and labor cost analysis. Game day revenue averages $20,000.00. Familiar with both opening and closing procedures, all cash handling and inventory control procedures.

Padre Murphy’s Sports Bar Phoenix, Arizona

Manager May 2007 – March 2008

Supervised all personnel of high volume sports bar and full service restaurant. Rated the best sports bar in the west valley for fifth year in a row by New Times. Oversee daily operations of restaurant including all inventory and labor cost analysis. Familiar with both opening and closing procedures, all cash handling and inventory control procedures.

Contact: Tom Boyle – Owner / Peggy Boyle – General Manager 602-***-****

Souper Salad Glendale, Arizona

Assistant General Manager February 2007 – May 2007

Supervision of prep personnel and front of house servers. Oversee daily operations of restaurant including all inventory and labor cost analysis. Familiar with both opening and closing procedures, all cash handling and inventory control procedures.

Contact: Denise Clemmer

The Arizona Biltmore Country Club - Adobe Restaurant Phoenix, Arizona

Chef de Partie / Server / Bartender January 2004 – February 2007

Supervision of line cooks for both hot and cold side service. Banquet prep and service. Recipe ideas incorporated into daily use. Integral part of new menu planning and cost control implementation. Breakfast, lunch, and banquet server experience.

Contact: Chef Kenneth Jones / General Manager Deanna Christopher 602-***-****

The Arizona Biltmore Resort and Spa - Wright’s Restaurant Phoenix, Arizona

Line cook / banquet cook February 2003 - November 2003

High end fine dining establishment. Broiler and saute experience. Also, high volume banquet, wine dinner, and Kosher food prep experience.

Contact: Chef Michael Goralski 602-***-****

The Dirty Drummer Bar and Grill Tempe, Arizona

Bartender / Line Cook March 2002 - October 2002

High volume neighborhood bar and grill. Handled all transactions of restaurant. Helped to implement employee procedures to reduce theft and waste.

Contact: General Manager Karen Maurer 602-***-****

Pleasant Beach Hotel and Restaurant Fair Haven, New York

Bartender / Line cook June 2001 - November 2001

High end fine dining establishment. Broiler and saute experience. Seasonal operation.

Contact: Chef Emil Nymander / Owner Steven Canale 315-***-****

Additional previous employment information available.

Education

Education / Political Science Major September 1989 - December 1990

Syracuse University Syracuse, New York

Architectural Engineering Major September 1987 - January 1989

University of Miami Coral Gables, Florida

High School Diploma September 1981 - May 1987

Christian Brothers Academy Syracuse, New York

National Honor Society / New York State Regents Diploma recipient



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